Senior Salesforce Specialist
Robert Walters
Date: 7 hours ago
City: Auckland, Auckland
Contract type: Full time
This is an exceptional opportunity for a Senior Salesforce Specialist to join a forward-thinking organisation in Auckland, where your expertise will directly shape the future of a critical enterprise platform. You will be part of a supportive and inclusive team that values continuous learning, professional growth, and meaningful collaboration. The role offers you the chance to influence platform strategy, drive operational excellence, and contribute to the ongoing transformation of a large-scale technology services function. With flexible hybrid working arrangements and access to a comprehensive suite of employee benefits, this position is ideal for someone who thrives on solving complex technical challenges while making a positive impact within their community.
As a Senior Salesforce Specialist based in Auckland, you will play an integral role in maintaining the health and advancement of a mission-critical Salesforce platform. Your day-to-day activities will involve collaborating with multidisciplinary teams to ensure seamless integration between Salesforce and other core systems like SAP. You will be responsible for overseeing deployments, monitoring system performance, identifying potential risks early on, and implementing effective solutions that safeguard operational continuity. By documenting architectural decisions and integration points thoroughly, you will enable knowledge transfer across teams while supporting ongoing improvements. Your ability to manage support processes efficiently—working alongside both internal stakeholders and external vendors—will be crucial in delivering high-quality outcomes. Success in this role means not only keeping the platform stable but also driving its evolution through strategic recommendations that address current challenges while anticipating future needs.
Joining this organisation means becoming part of a technology services group committed not only to operational excellence but also to fostering an inclusive culture where every team member’s growth is supported. Here you’ll find opportunities to influence strategic direction at scale while enjoying flexibility through hybrid working arrangements tailored for work-life harmony. The company places great emphasis on continuous learning—offering resources for professional development as well as pathways for growing confidence in te reo Māori, tikanga Māori practices, and contributing meaningfully towards Māori Responsiveness initiatives. You’ll collaborate daily with passionate professionals who value open communication, shared success, and mutual respect. Access to an extensive range of employee benefits further enhances your experience—making this more than just a job but rather a place where your contributions help shape both technological progress and community outcomes.
If you are ready to take on new challenges in an environment that values your expertise while supporting your personal growth journey—this is your moment!
Apply today by clicking on the link provided—share why you’re the right person for this opportunity and take the next step towards making a real difference.
Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Eloise Gantuangco on +64 9 374 7332.
- Play a pivotal role in uplifting the maturity and resilience of an enterprise Salesforce platform, ensuring stability, security, and user satisfaction across the organisation.
- Enjoy flexible hybrid working options and a wide range of employee benefits designed to support your wellbeing and work-life balance.
- Be part of an inclusive environment that values continuous learning, supports your growth in te reo Māori and tikanga, and encourages you to make a meaningful contribution to both the team and wider community.
As a Senior Salesforce Specialist based in Auckland, you will play an integral role in maintaining the health and advancement of a mission-critical Salesforce platform. Your day-to-day activities will involve collaborating with multidisciplinary teams to ensure seamless integration between Salesforce and other core systems like SAP. You will be responsible for overseeing deployments, monitoring system performance, identifying potential risks early on, and implementing effective solutions that safeguard operational continuity. By documenting architectural decisions and integration points thoroughly, you will enable knowledge transfer across teams while supporting ongoing improvements. Your ability to manage support processes efficiently—working alongside both internal stakeholders and external vendors—will be crucial in delivering high-quality outcomes. Success in this role means not only keeping the platform stable but also driving its evolution through strategic recommendations that address current challenges while anticipating future needs.
- Take ownership of the stability, security, and performance of the Salesforce environment as part of the enterprise digital ecosystem.
- Oversee key integrations with systems such as SAP, ensuring seamless data flow and operational efficiency across platforms.
- Lead platform-level outcomes by establishing robust governance practices that promote resilience and best practice standards.
- Manage production deployments, quarterly releases, and manual deployment steps to maintain technical integrity throughout the platform lifecycle.
- Proactively identify risks within the Salesforce environment and implement strategies to mitigate them before they impact business operations.
- Collaborate closely with development, testing, infrastructure, and security teams to ensure cohesive delivery of platform enhancements.
- Document system architecture and integration touchpoints comprehensively to support knowledge sharing and future improvements.
- Influence best practices by recommending sustainable, scalable solutions that align with evolving business needs.
- Support internal support processes by managing tickets from creation through to resolution in partnership with vendors and internal teams.
- Drive continuous improvement initiatives aimed at uplifting platform maturity and enhancing user experience.
- A minimum of five years’ hands-on experience in Salesforce Administration roles supporting complex enterprise environments is essential for success in this position.
- Salesforce Certified Administrator and Platform App Builder credentials are required to demonstrate your technical proficiency.
- Demonstrated ability to manage multiple platform environments including data changes, security components, and user access controls effectively.
- A strategic understanding of Salesforce Orgs architecture as well as experience integrating with other enterprise systems such as SAP is highly valued.
- Excellent communication skills are needed for engaging stakeholders at all levels along with strong documentation abilities for system architecture mapping.
- Familiarity with agile methodologies such as SAFe, Scrum or Kanban enables effective teamwork across multidisciplinary groups.
- A curious mindset focused on solutions coupled with a commitment to uplifting overall platform maturity will set you apart in this role.
- Preferred qualifications include certifications in Salesforce Service Cloud or Experience Cloud as well as experience supporting environments with multiple high-volume integrations.
Joining this organisation means becoming part of a technology services group committed not only to operational excellence but also to fostering an inclusive culture where every team member’s growth is supported. Here you’ll find opportunities to influence strategic direction at scale while enjoying flexibility through hybrid working arrangements tailored for work-life harmony. The company places great emphasis on continuous learning—offering resources for professional development as well as pathways for growing confidence in te reo Māori, tikanga Māori practices, and contributing meaningfully towards Māori Responsiveness initiatives. You’ll collaborate daily with passionate professionals who value open communication, shared success, and mutual respect. Access to an extensive range of employee benefits further enhances your experience—making this more than just a job but rather a place where your contributions help shape both technological progress and community outcomes.
If you are ready to take on new challenges in an environment that values your expertise while supporting your personal growth journey—this is your moment!
Apply today by clicking on the link provided—share why you’re the right person for this opportunity and take the next step towards making a real difference.
Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Eloise Gantuangco on +64 9 374 7332.
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