Supervisor

Supports company operations by maintaining systems and supervising staff. Coordinate and organise the functions and resources for the work management.

• Undertake all general administration and operational tasks of the office.
• Maintains office services by organizing office operations and procedures.
• Responsible for all the operations and routine tasks need to be done from the office.
• Allocate the work to the staff and workflow management.
• Management and allocations of tasks and resources for the staff.
• Maintains office efficiency by planning and implementing office systems, equipment and procurement.
• Designs and implements office policies by establishing standards and procedures.
• Plan and review the work to ensure you are meeting the goals of the business.
• Planning and setting priorities of services provided by the office.
• To ensure staff have the equipment’s and tools they require to perform their duties.
• Arranging all necessary items for the smooth running of work.
• Ensure all items are fully always stocked.
• Completes operational requirements by scheduling and assigning employees, following up on work results.
• You are responsible for prompt and efficient maintenance of company assets.
• Able to manage most of the company documents on the computer.
• The office resources are used in effectively and efficiently.
• Managing the general accounts of the office as per the requirements.
• Maintain all the documentation at the office.
• Filing and maintain necessary records in the office.
• Dealing with and rectifying customer complaints.
• Facilitate resolution of problems with the clients and issues.
• Have a driver licence and willing to travel as per the requirement of the office.
• In addition to managing the staff you are required to arrange the recruitment and training as and when required.
• Provide mentoring and ongoing coaching for the staff.
• Develop and maintain staff rosters, arrange relieving staff and keep the weekly hours of the staff under control.
• Answer the queries for the staff related to their work, payroll and working out resolutions for any problems that arise.
• Ensure that the staff complies with relevant codes of conduct, industry regulation and legislation, including Health and Safety requirements.
• You need exceptional planning skills, to organise the work and reach towards the company goals.
• Other work as directed by Director.

• Location: Lower Hutt
• Hours: Full-time, Permanent Position
• Hours per week: 30
• Hourly payrate: $24.70 per hour

• Qualifications relating to Diploma or higher level in business or management essential.
• Work experience in commercial cleaning sector in any position for atleast 3 years or more.
• Broad understanding commercial cleaning sector is an advantage.
• Committed to providing exceptional customer service across all channels – written, phone and face to face.
• The ability to communicate clearly and concisely, varying communication style depending upon the audience.
• Willingness to assist and support others as required and get on with team members.
• Accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.