Assistant Restaurant Manager

Assistant Restaurant Manager

Location: Windross House Restaurant – Cockle Bay, Auckland
Employment Type: Full-Time, Permanent – 30 hours per week minimum between Tuesday to Sunday

Salary: $25 to $35 per hour

About Windross House Restaurant

Windross House is a renowned beachfront restaurant located in the heart of Cockle Bay, Auckland. Known for our charming heritage villa setting and stunning sea views, we offer exceptional dining experiences and host elegant private events, including weddings, corporate functions, and special celebrations. We pride ourselves on top-tier service, seasonal cuisine, and a warm, welcoming atmosphere.

About the Role

We are looking for a motivated and service-focused Assistant Restaurant Manager to join our leadership team. Reporting directly to the Restaurant Manager, you will play a key role in daily front-of-house operations, team leadership, and event coordination. This is a hands-on role ideal for someone with strong hospitality experience who is ready to step into a leadership position within a busy and high-quality venue.

Key Responsibilities

• Support the daily operations of the front-of-house team to ensure smooth, high-quality service during both lunch and dinner shifts
• Lead and supervise front-of-house staff, including conducting shift briefings, training, and ongoing development
• Uphold exceptional service standards and actively engage with guests to ensure a memorable dining experience
• Assist in the coordination and execution of private events and functions, including weddings, ensuring every detail runs seamlessly
• Assist with managing reservations and bookings, ensuring effective table layouts and guest seating to support smooth service flow and enhance the overall dining experience
• Monitor stock levels and assist with ordering, receiving deliveries, and maintaining accurate inventory records
• Operate the POS system efficiently and handle daily cash management, including reconciliations and reporting
• Maintain a clean, professional, and compliant environment, adhering to all health, safety, and liquor licensing regulations
• Handle guest feedback and service issues in a calm, proactive, and solutions-focused manner
• Act as a point of leadership in the absence of the Restaurant Manager, ensuring consistent service and staff support

Skills & Experience Required

• Minimum 3 years’ experience within a restaurant and hospitality venue, particularly in a licensed fine dining setting and event and/or wedding coordination.

• Management experience is a must.

Additional Requirements

• Proven leadership and interpersonal skills, with a hands-on, solutions-focused approach

• Strong customer service and communication abilities, with a polished and professional manner

• Solid understanding of front-of-house operations, including POS and booking systems

• Highly organised with the ability to multi-task and perform under pressure in a fast-paced environment

• Flexible availability is essential – must be available for a Thursday dinner shift and Friday to Sunday lunch and dinner shifts

• Must be available to work key holidays: Valentine’s Day, Mother’s Day, Christmas Day, and New Year’s Eve

Apply Now

Only available to New Zealand Citizens or residents.

If you’re passionate about hospitality and looking to grow your career in restaurant management, we’d love to hear from you. Please send us your CV and a brief cover letter outlining your experience.