Senior AV Installation Technician

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

What is the role

As an AV Install Technician, you will perform hands-on installation of a wide range of video conferencing and integrated audio and UC equipment into Ministry and Corporate boardrooms and meeting rooms. You will work to deploy the latest technical equipment and solutions either on your own or working as part of an installation team. Once a system is installed, you will commission the system and solve any technical issues, liaising with clients to ensure their satisfaction. You will be responsible to install and commission Yealink, Poly, QSC, Crestron or Extron designed solutions.

You will also be called upon to provide break/fix support to clients as required. This role offers the opportunity to receive on-going training and development to keep you up to date with the latest technologies in the integrated AV systems and unified communications market.

IMPORTANT: This role requires travel outside of the region.

• Must be a NZ Citizen or hold permanent residency
• Must have a NZ Driver's License (Full or Restricted)
• Will be required to complete MOJ Check and maybe required to completed Drug testing for client site access.
  
  

Desirable Skills, Abilities, Education and Experience we are looking for

• Experience with Crestron, QSC, Shure, Extron, Yealink, Logitech, Poly, Samsung, LG, Absen, Netgear and Cisco are desirable.
• Proven knowledge of installation techniques are essential.
• Physical installation, product configuration, testing and commissioning experience.
• Neat tidy workmanship and a focus on quality.
• Accurate and concise communication.
• ICIA CTS certification is desirable.
• Vendor specific trainings
• Site Safe certifications
  
  

What we offer

• A friendly team environment with a strong technical support network.
• Opportunity to work with the IT industry's latest technologies.
• EAP Program – Raise limited. Three free sessions per year.
• Cost price on products from our suppliers
• Referral Bonus Initiative
  
  

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