Senior Manager - Operating Model

KPMG New Zealand


Date: 1 day ago
City: Auckland, Auckland
Contract type: Full time
KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex problems, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities.

The consulting environment at KPMG is dynamic and fast-paced, offering diverse opportunities to work on challenging projects with leading organisations across various industries. As a consultant at KPMG, you will be part of a collaborative team that provides strategic insights and innovative solutions to help clients address complex business issues and drive growth. You will work with experienced professionals who are committed to delivering high-quality services and fostering a culture of continuous learning and professional development.

The Opportunity

  • A role as a Manager/Senior Manager - Operating Model at KPMG will see you working with our clients at multiple levels to review and redesign their operating models. We pride ourselves on the co-design of innovative changes that make a real impact in the market, and align to strategy, executed through roadmaps to achieve their desired future state.

Day To Day You Will

  • Support organisational operating model design, re-imagining our clients deliver and create impact from their processes, technology, service delivery, people, governance and insights/data in the future.
  • Be a strong conceptual thinker with the ability to bring ideas into pragmatic, real world future operating models with strong value propositions and tangible benefits.
  • Negotiate and deliver on client expectations.
  • Ensure customer/stakeholder satisfaction enabling the development of business across a wide range of industries.
  • Identify and proactively respond to new business opportunities to provide added value to clients.
  • Apply an awareness and understanding of the general business and economic environments in undertaking engagements.
  • Assist with staff supervision, counselling, review and on the job coaching of staff on individual engagements.
  • Contribute to the development and marketing of new products and services.
  • Actively seek feedback from clients to ensure our service quality is maintained.

What You'll Bring To Our Team

  • Minimum 5 years experience in Management Consulting working across multiple sectors, ideally with strategy, customer and/or operating model experience.
  • A strong understanding of how operating models are influenced by and interact with, business strategy and business models.
  • Knowledge of digital operating model trends, drivers and exemplars.
  • Demonstrable track record of building lasting client relationships, winning new business and developing existing business.
  • Experience in coaching and mentoring junior team members.
  • An ability to develop and maintain effective working relationships with project teams.
  • A 'can-do' attitude and a strong sense of ownership to get the job done in a practical and pragmatic fashion.
  • Excellent problem solving abilities.
  • An ability to work in a multi-disciplinary team.
  • Proven written and oral communications skills and strong interpersonal skills.

Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.

Life at KPMG

KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent.

For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Enya van Dulm on 04 816 4660 or email [email protected]

We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG.

As a KPMG Employee, We Will Offer You

— Access to the firm's annual incentive scheme

— Opportunities for local and international secondments

— Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work

— Flexible leave options, including the ability to purchase additional annual leave

— Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents

— A paid professional association membership of your choice

— Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees

— A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services

— The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups

— The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030

— An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities

— Paid time off for volunteering and involvement in citizenship activities

— An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more!

We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.
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