Staff Recruitment Talent and Marketing Resourcer

Job description: Staff Recruitment Talent and

Marketing Resourcer

Position Purpose: An externally focussed role, to provide candidate resourcing and
candidate searching support to the Staff Recruitment Advisors,
advertising co-ordination and marketing for staff recruitment vacancies,
and to maintain social network recruitment, marketing functionality,
recruitment reach capability, quality assurance and immigration support
to the Staff Recruitment team

Department: Staff Recruitment and Selection, within People and Culture
Location: Manawatū Campus

Reports to: Senior Staff Recruitment Advisor
Responsible for: N/A
Delegations: N/A
Job Title: MU00692 - ADMINISTRATOR - HUMAN RESOURCES
Grade: 4

Key relationships: Internal External

Staff Recruitment Co-ordinator Advertising Platforms
Staff Recruitment Advisors Seek

Staff Recruitment Manager TradeMe
HR Admin Staff LinkedIn
People and Culture Staff CV Check
Ministry of Justice
Immigration Advisors

Context: Recruitment People and Culture enables the University to attract and
engage great people and provide an environment that supports Massey

people to develop and contribute their talents to the mission of the
University and to provide the best working environment for all our staff by
enabling effective management of the University's assets, including:
people, process and information.

The Staff Recruitment Talent and Marketing Resourcer provides
candidate resourcing and candidate searching support to strengthen the
Staff Recruitment Function, and to maintain social network recruitment
and marketing functionality, quality assurance and specialist
administrative support to the Staff Recruitment team.

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Massey core capabilities

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Accountabilities

Recruitment and • Directly support Staff Recruitment Advisors conducting research,
Candidate Sourcing recording, and cataloguing of candidates

• Maintain LinkedIn Recruiter tool and functionality ensuring

optimisation of this resource to proactively identify candidates

• Operate and optimise other candidate sourcing tools and software in

alignment with Staff Recruitment targets and business plan

• Actively search other university databases to identify potential

candidates

• Follows best practice and sourcing policies, procedures, and

protocols

• Sources and identifies candidates through various channels, actively

supporting SRA recruitment activity

• Maintain candidate databases using available search tools and

applicable network mediums

Marketing and Digital • Contribute to the creation and management of strategic
Promotion communications plans, including content creation, organisation, and

delivery

• Liaise with advertising partners and digital marketing platforms to

facilitate external communications to support Staff Recruitment
activity

• Work with internal designers and agencies to produce high quality

content to be shared via digital media including articles, imagery,
videos, websites etc.

• Protect and enhance the reputation of the Institute externally and

internally through timely, accurate and clear advertising of vacancies

• Captures and instigates internal advertising related cost recovery

Staff Recruitment • Manage all enquiries received through [email protected],
Process Support responding to all enquiries in an appropriate and timely manner, and

responding to and/or escalating to the appropriate person for action

• Supports the Staff Recruitment Co-Ordinator with erecruiT functions

as needed, assisting with training, inductions and problem trouble
shooting

• Coordinates and processes pre-employment checks and qualification

validation/verification as needed

• Coordinates immigration support and provides administration support

to the Staff Recruitment Manager

• Communicates with specialist immigration providers as needed

• Communicates with those needing immigration assistance as needed

• Maintains central immigration assistance register

Customer Service • Acts as the first point of contact for external recruitment enquiries

• Always provides exceptional customer service by responding

promptly and accurately to enquiries, requests, and complaints

• Is an active contributor to continuous internal process improvement

Computer Proficiency • Uses preferences and other tools to customise computer
software/hardware appropriate for the function

• Identifies and resolves common software usage problems

• Assists in testing and implementing new system versions / HR

processes into HR system

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• Completes checks on data and escalates issues with appropriate

information when required

• Is actively engaged and contributes to continuous improvement of

computer systems and tools

Information Capture • Fulfils routine information capture needs in own area with accuracy,
and Reporting efficiency, and attention to detail

• Follows defined procedures to document all routine information

• Identifies all relevant established standards, policies and practices

• Uses automated tools to capture, organise and archive relevant

information

• Provides timely analytics and reporting around advertising uptake,

audience reach and value

• Maintains up to date media bank resources reports new and emerging

opportunities and cites examples of different types of relevant
information that needs to be captured

Collaborative team • Directly supports the Staff Recruitment Co-ordinator, filling in when
member necessary

• Undertakes other relevant duties as requested by the Manager

• Follows established standards and procedures for operating specific

HR systems

• Implements HR (e.g. recruitment) tasks, projects, and processes

through HR Systems

Qualifications and Experience

Qualifications: • Tertiary qualification in Human Resource and/or Marketing
qualifications

Experience: • Knowledge of Te Ao Māori highly beneficial

• Proven research and administrative experience, ideally in the tertiary

education and/or recruitment sector

• Experience and aptitude for website content maintenance,

digital/social/visual media, and other online platforms.

• Sound understanding of social network forums will be an advantage

• Understanding of the development and monitoring of online marketing

campaigns

• Intermediate level knowledge and experience in the use of Office 365

and SharePoint

• Proven experience working across cultures and sensitive to cultural

differences

Capabilities

Accuracy and • Accurately gauges the impact and cost of errors, omissions, and
Attention to Detail oversights

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• Utilises specific approaches and tools for checking and cross-

Essential checking outputs.

• Develops and uses checklists to ensure that information goes out

error-free.

• Learns from mistakes and applies lessons learned.
  

Communication • Written and oral communications that produces clear and complete

communication for stakeholders.

• Analyses audiences to understand their composition and Essential

perspectives.

• Recognises which communications need to be formalised to provide

clarity, including when escalation is required.

• Confirms understanding by restating others' positions.

• Adapts listening and facilitation styles to others' communication

styles.

Interpersonal • Works with key stakeholders internally and externally.
Relationships • Applies confidentiality when required.

• Adapts interaction style appropriate to different situations and people.

Essential • Identifies roles and responsibilities for self and others.

• Demonstrates an understanding of alternative points of view.

• Explains impact of interactions with individuals and groups.

• Work actively to positively impact a collaborative team environment

Managing Multiple • Performs at least 2-3 concurrent activities without reducing
Priorities productivity.

• Completes current work according to assigned priorities.

• Recognises changing demands and priorities; validates changes with Essential

management.

• Responds to day-to-day operational priorities while still making

progress on project work.

• Obtains information about how current assignments contribute to

organisational goals.

Teamwork • Describes team mission and objectives in the context of results to be
achieved.

• Demonstrates open, friendly, accepting, and supportive behaviours

Essential with team members.

• Shares information, knowledge, and experiences openly and

proactively.

• Provide cover for, and assistance to, other team members during

absences and at times of peak activities

• Contribute positively as a member of the Staff Recruitment team by

active participation in team meetings, training sessions and staff

development activities

Service Excellence • Provides direct service to internal or external stakeholders.

• Provides a quality of service that stakeholders describe as excellent.

• Able to respond to common stakeholder queries and problems or

Essential escalate if required.

• Responds to unexpected stakeholder requests with a sense of

urgency and positive action.

• Provides a level of customer centric service excellence that

contributes to the department’s objectives.

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Problem Solving • Utilises accepted procedures for problem analysis and resolution.

• Uses varying problem-solving approaches and techniques as appropriate.

Essential • Contributes to standard practices for problem-solving approaches, tools,

and processes.

Pre-employment checks

Pre-employment • Requirement to pass a Criminal and Traffic Convictions (Security)
checks: Check performed by the Ministry of Justice.

Requirement

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