Collaborative Account Manager - phone based
OfficeMax New Zealand
Date: 18 hours ago
City: Auckland, Auckland
Contract type: Full time

Create change with purposeful solutions & manage your own accounts. Partner with customers & strategise to provide solutions that make a difference
Partner with your customers to understand their operating needs, then identify the solutions that will help to make their lives easier!
OfficeMax ranges over 30,000 different products and services - from all your cleaning supplies to fruit and coffee to power tools - customers can even get their milk delivered to site! We are a one-stop shop for workplace solutions and help workplaces work better.
Rest assured - 30,000 different products can sound overwhelming, but you don't need to know it all - partner internally with our awesome category specialists who know the details behind their category solutions, and everyone wins on the sale!
Previous sales experience isn't required (although it's a bonus) - full training is provided to ensure your success! You just need to bring an open mind, commitment to learning, and doing the action to create your own success.
Your Key Responsibilities
As a distributor and business partner to over 30,000 business customers across Aotearoa, our workplace solutions have to be vast - a near endless shopping aisle if you will. Whether your customer is a scientific marine reserve or an advertising agency or a restaurant - every business across the motu has a need for one, if not all, of the solutions we provide. Opportunities are endless and as a business, we are prepared to evolve.
OfficeMax has built our brand on a reputation and delivery of service you can be proud to represent. We are successful because we are prepared to evolve, adapt, and learn, in order to provide a true partnership - whether it be with our customers and communities, or suppliers and business partners, or most importantly with our people.
We have a focus on growth - for our people, our solutions, and our customers. Our aim is to support the growth of your capabilities by providing learning opportunities that allow you to take accountability for your career direction.
Not only are we people focused, but we are hugely passionate about being accountable for our sustainability footprint and our support to Barnardos 0800 What's Up line, Aotearoa New Zealand's only helpline for children and teenagers. We are also proud to be Government partners of the Ikura project, where we provide free period products to education providers across the country.
By joining OfficeMax, you are choosing a business that prioritises diversity of culture and thought. You will bring your growth mind-set, a lens of curiosity and enjoy the challenge of constant evolution. No one day is the same! - haere mai, come join us!
- Manage business customers - help them operate with more ease
- A one stop solution shop - OfficeMax's range will surprise you!
- Develop your Sales career with progression opportunities available
Partner with your customers to understand their operating needs, then identify the solutions that will help to make their lives easier!
OfficeMax ranges over 30,000 different products and services - from all your cleaning supplies to fruit and coffee to power tools - customers can even get their milk delivered to site! We are a one-stop shop for workplace solutions and help workplaces work better.
Rest assured - 30,000 different products can sound overwhelming, but you don't need to know it all - partner internally with our awesome category specialists who know the details behind their category solutions, and everyone wins on the sale!
Previous sales experience isn't required (although it's a bonus) - full training is provided to ensure your success! You just need to bring an open mind, commitment to learning, and doing the action to create your own success.
Your Key Responsibilities
- Build trusted business relationships with your customers.
- Identify and secure growth opportunities within your portfolio to grow customer spend.
- Develop strategies for approaching and gaining new business/product opportunities.
- Analyse data, trends, and insights.
- Demonstrate both proactive and reactive sales and customer service skills.
- Explore and convert sales opportunities.
- Achieve revenue and profitability targets.
- A goal-driven and target-focused attitude, with a hunger for exceeding goals!
- Self-starter approach capable of thinking creatively and making smart business decisions that benefit customers and OfficeMax.
- Exceptional time management and planning/organizing skills.
- Confident and engaging communication style over phone and emails.
- Proactive and driven approach to create action
- Develop your skills with a personalized development plan
- Free parking onsite with a café
- Staff discounts
- Great people! A business you can be proud to work for!
As a distributor and business partner to over 30,000 business customers across Aotearoa, our workplace solutions have to be vast - a near endless shopping aisle if you will. Whether your customer is a scientific marine reserve or an advertising agency or a restaurant - every business across the motu has a need for one, if not all, of the solutions we provide. Opportunities are endless and as a business, we are prepared to evolve.
OfficeMax has built our brand on a reputation and delivery of service you can be proud to represent. We are successful because we are prepared to evolve, adapt, and learn, in order to provide a true partnership - whether it be with our customers and communities, or suppliers and business partners, or most importantly with our people.
We have a focus on growth - for our people, our solutions, and our customers. Our aim is to support the growth of your capabilities by providing learning opportunities that allow you to take accountability for your career direction.
Not only are we people focused, but we are hugely passionate about being accountable for our sustainability footprint and our support to Barnardos 0800 What's Up line, Aotearoa New Zealand's only helpline for children and teenagers. We are also proud to be Government partners of the Ikura project, where we provide free period products to education providers across the country.
By joining OfficeMax, you are choosing a business that prioritises diversity of culture and thought. You will bring your growth mind-set, a lens of curiosity and enjoy the challenge of constant evolution. No one day is the same! - haere mai, come join us!
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