Category Insights Account Manager

Let’s be unstoppable together!

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

So, why Circana?

We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;

• Flexibility with the hours you work, and where you work them
• Employee training and continuous development programs
• Up to 5 weeks annual leave and holiday buy back scheme
• 16 weeks paid parental leave
• Birthday leave
• Summer half days
• “Me” Days (4 per year!)
• Cultural swap days
  
  

What will you be doing?

You will partner with a range of FMCG manufacturing clients, enabling them to make data driven decisions that grow their business.

Sharing your strong understanding of consumer attitudes, behaviours, retail purchasing and consumption trends, you will help clients to win new shoppers and increase sales.

Your day-to-day responsibilities will involve:

• Defining business problems through consultations with clients and providing solutions to their business needs
• Solving briefs with actionable recommendations through incorporating analysis from different data sources
• Providing and presenting insights through storytelling with data
• Leading client relationships and proactively develop these relationships to deliver against account plan objectives
• Overseeing the client contract, financials and renewal processes, negotiating terms when required
• Taking ownership of a client portfolio with a focus on achieving and surpassing revenue targets
• Using a consultative approach to identify growth opportunities and deliver solutions that benefit both clients and our business
• Leading business development activities for targeted accounts
• Effectively managing all database and report change requests and working collaboratively with the Database Production team to ensure the changes are completed
  
  

Requirements

• Previous experience (3+ years) in category management or insights, within a market research agency, FMCG manufacturer or retailer
• Previous experience analysing scan or shopper data
• Excellent analytical skills, with the ability to effectively mine data and derive actionable insights
• Strong account management, relationship building and client servicing skills
• A creative and curious nature, with the ability to effectively problem solve
• Ability to influence and engage senior stakeholders
• A confident persona, with the capability to effectively manage client expectations
• Ability to work in a fast-paced environment with competing priorities
• Strong communication and presentation skills
• Interested in technological change management and building a future in AI and innovation
  
  

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone
  
  

Interested?

We would LOVE to hear from you. Please apply online with your CV.

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

If you are experiencing accessibility issues with your application, please email [email protected]