Continuous Improvement Specialist

Ko Wai Mātou – About Us

Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us! With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our Retail Operations and Transformation team maintain a strong focus on SAP support, in-store operations, and checkouts across all three retail banners. Monitoring a range of important metrics, the team are also involved in new store openings, ownership changes, and various business initiatives.

Te Tūranga – About The Role

We’ll be extending our SAP deployment to 102 4Square stores to drive greater efficiency, automation, and consistency across operations, while continuing to support a tailored customer experience.

As the Continuous Improvement Specialist, you’ll analyse processes, identify inefficiencies, and recommend improvements. You’ll also facilitate regular improvement events & ensure that small, ongoing changes are captured and implemented to empower our stores and teams to perform at their best by ensuring the right people are in the right place at the right time, supported by effective systems and processes. This role is fixed term til November 2026.

To Do This You’ll

• Look for ways to improve day-to-day operations and reduce costs while maintaining service levels.
• Use continuous feedback loops and retrospectives to improve team output and delivery speed.
• Manage how change is adopted across the business, with an aim to embed better ways of working.
• Automate repetitive tasks to streamline workflows and free up human capacity.
• Focus on implementing best practice standards across stores (e.g., opening/closing procedures, merchandising routines, rostering efficiency).
• Support stores and centre with system/process troubleshooting and evolve SOPs based on store feedback and performance.
• Focus on reducing defects, improving customer satisfaction, and ensuring compliance.
  
  

Ngā Painga - What We Offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking, we’ve got over 1,000 carparks including 36 EV plugs
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday
• Inhouse learning and development courses, flu vaccinations, and social network groups (we call them Tribes)
  
  

He Kōrero Mōu - About You

You could be early in your career working as a graduate Business Analyst with a perfect blend of analytical and interpersonal skills, enabling you to relay information in an uncomplicated and easily followed way.

You’ll Also Have

• Great communication and presentation skills
• Lean, Six Sigma, Agile, or Kaizen principles would be of benefit
• A general understanding of SAP or systems would be bonus
  
  

We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow. If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!

Experience Awesome. Achieve Awesome. Be Awesomely You.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to Recruitment.Foodstuffs @foodstuffs.co.nz. Accommodations could include, interview location, sign language interpreter, assistive technology.

Are you ready to be part of our bunch – apply now!