Retail Assistant

Join Us in Wrapping the World in Merino Luxury

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Our Merino Collection store offers travellers a premium selection of merino wool clothing and accessories — combining natural New Zealand quality with timeless style, showcasing the best of Kiwi craftsmanship and comfort.

The Role:

We’re looking for Casual Retail Assistants to join our team at Auckland Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

What You’ll Do:
Deliver outstanding customer service & expert product recommendations
Stay ahead of trends with ongoing professional training
Keep the store looking vibrant & well-stocked
Process transactions smoothly & efficiently
Assist customers with queries in a friendly, professional manner

What We’re Looking For:
Passion for customer service & sales
️ Confident communicator with a positive attitude
Well-groomed & professionally presented
Korean or Mandarin speaking abilities is a requirement for this role
Retail experience? Great! But not essential—we’ll train you!

• Flexible availability (early mornings, nights, weekends & holidays)

Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

Free airport parking – no one likes paying for it!
️ Staff discounts – enjoy amazing deals across our stores!
Career development – grow through our Better Together program
‍‍ Paid parental leave – because family comes first
Employee referral program – bring a friend & get rewarded!

• ️ Wellbeing leave & Employee Assistance Program – because YOU matter

Work in a dynamic airport environment – where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

APPLY NOW and let’s make travel retail magic together!