Business Services Support (Level 1)
Habit Health
Date: 7 hours ago
City: Auckland, Auckland
Contract type: Full time
Habit Health is a nationwide healthcare provider, specialising in the rehabilitation space. We enable people to live their best lives and empower our teams to realise their full potential.
Our East Tamaki branch is seeking a keen and helpful Business Services Support (level 1) professional to provide front-line IT support with excellent customer service and communication. You will be one of the IT team's go-to people for troubleshooting, resolving IT issues as they arise and escalating user / service requests via a ticketing system, liaising with vendors and employees alike. We're looking for a real go-getter who can liaise with the services team and provide support on applications as well when needed.
We are looking for a minimum of one years' experience and someone with an eye for detail and the desire to grow and seek development opportunities.
This role can be based in either Auckland or Christchurch
Main Responsibilities
Please refer to job no 2004 in your cover letter when applying for this role.
If you have any questions, email [email protected]
Confidentiality is assured
Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.
Our East Tamaki branch is seeking a keen and helpful Business Services Support (level 1) professional to provide front-line IT support with excellent customer service and communication. You will be one of the IT team's go-to people for troubleshooting, resolving IT issues as they arise and escalating user / service requests via a ticketing system, liaising with vendors and employees alike. We're looking for a real go-getter who can liaise with the services team and provide support on applications as well when needed.
We are looking for a minimum of one years' experience and someone with an eye for detail and the desire to grow and seek development opportunities.
This role can be based in either Auckland or Christchurch
Main Responsibilities
- Provide level 1 IT support: ticket triaging, follow-ups on overdue tickets, basic troubleshooting, printer / driver installation etc
- Light documentation development
- Backup monitoring
- Annual budget set aside for professional development / study
- Fun, collaborative team that will work with you to help you grow
- Permanent full-time role with clear career progression
- Great team culture with regular social events, weekly treats, award schemes
- Well-being initiatives: annual eye exam, flu vaccination, access to EAP services
- Relevant tertiary ICT qualifications
- Minimum of 1 years’ experience in desktop support
- Approachable and friendly
- Good communicator with exceptional people skills
Please refer to job no 2004 in your cover letter when applying for this role.
If you have any questions, email [email protected]
Confidentiality is assured
Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.
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