Housekeeping Supervisor

We're seeking an experienced, hands-on leader to oversee our housekeeping team in a full-time, permanent role. You'll ensure high cleaning standards, manage rosters and stock, and support staff development. Ideal candidates have 2 to 3 years’ of previous experience in a housekeeping role or cleaning supervisory role, great attention to detail. Enjoy a supportive environment, career growth, and staff benefits with a respected national brand. Apply now to lead excellence in guest service!

Housekeeping Supervisor – Quest Henderson
Location: Quest Henderson, Auckland
Full-time | Permanent Position

Are you an experienced housekeeping professional ready to take the next step in your career? Join the team at Quest Henderson, a leading serviced apartment hotel, and play a key role in delivering exceptional guest experiences every day.

About the Role
We are looking for a hands-on and proactive Housekeeping Supervisor to lead our housekeeping team. Reporting to the House Manager and Group Head of Housekeeping, you will be responsible for the day-to-day operations of the department ensuring all guest rooms and common areas meet the highest standards of cleanliness and presentation.

• 1 position available

• This is a permanent, full-time position.

• A minimum of 30 hours per week is guaranteed.

• Work days will be set on a rotating roster, including weekends.

• Pay rate: $25-30.

Key Responsibilities

• Supervise, support, and motivate the housekeeping team
• Oversee the cleaning and preparation of guest apartments and public areas
• Conduct daily room inspections and maintain Quest brand standards
• Prepare and manage staff rosters based on occupancy levels
• Manage housekeeping stock and control expenditure
• Induct and train new staff members
• Respond to guest inquiries and maintain a high level of customer service
• Promote a safe, positive, and productive working environment

What We’re Looking For

• 2 to 3 years of previous experience in a housekeeping or cleaning supervisory role (preferably in accommodation or hospitality)
• A keen eye for detail and pride in your work
• Strong communication and interpersonal skills
• Ability to lead by example and work collaboratively with the team
• Strong time management and task prioritisation skills
• Reliable, mature, and flexible with a friendly and professional approach
• Confidence with spoken English

Why Join Us?

• Be part of a respected national brand
• Work in a supportive and professional team environment
• Career growth opportunities within the Quest Apartment Hotels network
• Uniform provided
• Staff incentives and benefits

Please note that a part of the interview process will involve an active trial

Apply Now
If you’re ready to lead a high-performing team and contribute to a quality guest experience, we’d love to hear from you!

Please send your CV and a brief cover letter to [email protected]