Product Manager - OpenData Consent

Team: Data Operations City: Auckland

Country: New Zealand

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities
The Role
We are looking for an experienced and driven Sales Lead to oversee the execution and performance of our HCP (Healthcare Professional) consent collection project. This individual will play a critical role in managing field representatives, optimizing outreach strategies, and ensuring project success across various consent collection channels
This role is hired via EOR arrangement

What You’ll Do

• Team Leadership & Management
• Lead and manage a team of field representatives responsible for collecting HCP consent.
• Monitor and drive team performance to ensure KPIs and targets are consistently achieved.
• Assign territories and individual targets to reps based on strategic planning.
• Recruitment & Development
• Recruit high-quality field representatives and maintain optimal team headcount.
• Conduct regular coaching, performance reviews, and skill development to maximize individual and team effectiveness.
• Field Operations
• Perform regular field visits to support reps, identify effective engagement strategies, and overcome barriers such as clinic gatekeepers.
• Audit field activities to ensure adherence to protocols and identify opportunities for improvement.
• Strategic Planning
• Design and implement consent collection plans that increase HCP coverage and success rates.
• Explore and test alternative methods to gather consent beyond face-to-face interactions, including digital outreach and event-based engagement.
• Problem Solving & Optimization
• Identify roadblocks and operational challenges in the consent collection process.
• Develop and execute solutions to improve speed, efficiency, and success rate of HCP consent collection.

Requirements

• 3+ years of experience as a medical sales representative, preferably in the pharmaceutical industry.
• Strong communication, leadership, and problem-solving skills.
• Willingness to travel for field visits and audits.
• Proactive, performance-driven, and able to thrive in a fast-paced environment.

Nice to Have

• Previous experience leading a team of medical reps or field agents.
• Familiarity with pharma compliance and consent practices.

#LI-RemoteNewZealand
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.