Category Customer Analyst

Job Description

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

Summary

The Category Customer Analyst is responsible for supporting the Away From Home (AFH) team developing customer-tailored strategies that support the delivery of our company’s targets. This role will be responsible for conducting category and financial analysis and will support the team to effectively communicate category and customer plans. The Category Customer Analyst is expected to work independently and cohesively as part of a team.

Key Responsibilities

• Analyse sales data to identify performance drivers and commercial risks. Collaborating with Sales, Marketing, Supply and Demand team to address execution needs
• Monitor and manage NZ AFH accruals, ensuring alignment to the annual operational plan
• Manage short-to-long term forecast and develop volume assumptions leveraging on marketing trends and customer insights, and achieve forecast accuracy
• Understand category role internally and across different customers, supporting in product optimisations and discontinuation decisions, and developing promotional strategies based on customer insights
• Regularly assess ROI of promotional activities to drive profitable sales growth
• Assess ranging gaps across customers and engage with Field team to deliver action plans at a customer branch level
• Engage with Sales to build a Go-to-Market strategy for new product launches for executional delivery
• Develop and leverage tools, processes, insights and systems capabilities associated with range, co-op displays and distribution performance
• Perform assigned tasks in accordance with all Kraft Heinz Food Safety, Environmental, Health and Safety, and Ethical and Human Resources policies, programs and goals.
• Uphold the Kraft Heinz values and to work in a way that contributes to the company’s vision
  
  
  

About You

• Strong commercial acumen ideally through direct experience in Sales or Category management
• Customer facing experience to sell plans to customers
• Strong interpersonal skills to influence and sell recommendations internally
• Action-focused mindset with proven ability to deliver through others
• Collaborates effectively across market and functional boundaries.
• Systems knowledge a plus Tableau, BPCS, promotion evaluation tool, etc.
• 2+ years of working experience in Category Management and Shopper insights, Key Account Management or Sales related function. FMCG is desired.
• Foodservice & FMCG related background is advantageous
• High commercial and sales acumen
• Advanced Excel and Power Point
• Promotion and/or range modelling
  
  
  

About Us

• Hybrid Working – Flexibility around when and where you work
• Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package
• Parental Leave – paid time off for both primary AND secondary caregivers
• Leave Options – Purchased leave, volunteer leave and LiveWell leave programs
• Novated Leasing
• Great Place to Work certification in Australia and New Zealand
• In House Training Programs
  
  
  

Location(s)

Newmarket - Auckland

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.