Mail and Customer Services Officer
NZ Post
Date: 1 day ago
City: Auckland, Auckland
Contract type: Full time
Mail and Customer Service Officer | Albany Box Lobby | On Call
Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
Working at our Albany Box Lobby, our Mail and Customer Service Officer deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.
https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go!
What can we offer you?
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.
- On call - work as and when required between Monday to Saturday: 07:00 - 17:45
- Location: 11A/ 110 Don McKinnon Drive, Albany
- $26.84 per hour paid fortnightly
Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
Working at our Albany Box Lobby, our Mail and Customer Service Officer deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.
https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go!
What can we offer you?
- Learning and development opportunities to help support your career goals
- Extensive training from start date
- A value's driven organisation that supports and respects its employees
- A safe and secure work environment
- A stable government owned agency who isn't going anywhere!
- Be available to work on call as required Monday to Saturday
- A valid NZ Full drivers license and your own vehicle
- Problem solving skills – can you think on the fly and find the best outcomes?
- Administration and data entry skills
- Confidence to interact with people from all backgrounds face to face, phone and email
- Proven experience in customer service positions
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.
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