Performance Insights Manager

About nib | Ko Wai M­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ātou

• Free health, life, income protection insurance + discounts for family
• Join a supportive and dedicated team where you can develop and enhance your career
• Great offices located in Auckland's CBD
• Hybrid work environment with the flexibility to work from home and the office
• An exceptionally generous leave policy including 22 days annual leave, cultural leave, 18 weeks fully paid parental leave for all parents
• Fitness incentives
• Short term incentive programmes

Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance. We believe the 'status quo is death' - we admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our 'future state' strategy. Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative and driven team.

About the role | He Aha Te Tūranga

Reporting to the Head of New Zealand Operations, the Performance Insights Manager is responsible for leading the Performance Insights team which leverages multiple data sources to deliver high quality information, insights and recommendations to influence strategic decision making, performance achievement and support the delivery of the nib NZ strategic plan.

This senior leadership role is key to optimising operational performance across the business. Working closely with NZ Operations managers and external stakeholders, you'll analyse performance and forecast data to generate actionable insights, identify trends, and provide strategic recommendations that enhance outcomes for Advisers, Members, and Providers.

This role requires excellent communication skills and a high level of attention to detail through input gathering and the transformation of data to help drive business decisions. This role will also support the development of forecasts and drive a robust planning function to support the optimisation of the operational workforce.

About you | Ko Wai Koe

• Tertiary qualifications in Statistics or Financial reporting and minimum 5 years relevant experience
• Strong Commercial Acumen and experience in strategic delivery.
• Experience in data mining, trend analysis and data visualisation. High-level written and verbal communication skills
• Proven experience in databases concepts, data queries and tools such as SQL, Snowflake and Excel. Experience working with structured and semi structured data.
• Track record of taking ownership, effective stakeholder management through transparent communication, prioritisation, and ability to meet deadlines.
• Excellent collaboration skills in cross functional teams with the ability to communicate to both technical and non-technical audiences
• Enthusiasm for continuing to learn state-of-the-art techniques
• Knowledge and experience implementing ETL/ELT technologies in an enterprise environment working with structured and semi-structured data
• Industry specific knowledge and experience
• Experience in Tableau or similar data visualisation tool
• Strong SQL coding data manipulation skills

If you're ready to step into a role that will challenge and reward you on a daily basis and provide an opportunity to build on your career, then please apply today!

We embrace an inclusive working environment. We are LGBTQIA+, disability and neurodiverse inclusive, and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we're committed to creating a flexible working environment where you're free to be you.

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment.

www.nib.co.nz