Chinese Restaurant Manager

Job Title: Restaurant Manager Job location/region: Auckland Number of positions for this job: 1 Employment Type: Permanent Days required: Monday to Sunday on roster Hours per week: guaranteed a minimum of 30 hours a week, a maximum of 50 hours a week Hourly rate: Minimum and Maximum hourly rate is $30.00 to $35.00 Key responsibilities include:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

About YOU A Bachelor or above degree in business related majors; Strong work ethic and positive attitude; Honest, reliable, and self-motivated personality