Capability & Change Lead

Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose which pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

About the Role:

Mercury is seeking a dynamic Capability & Change Lead to drive enterprise-wide transformation by translating strategic objectives into targeted change and capability uplift pathways. This role operates as a strategic enabler across priority portfolios, accelerating the organisation's transformation readiness through methodologies such as Adaptive, Agile, LEAN, and High Performing Teams. As a culture catalyst, the Capability & Change Lead fosters the mindsets, behaviours, and systemic practices required for enduring change and organisational agility. Acting as a trusted advisor to Senior Leaders, the role ensures transformation outcomes are achieved by embedding sustainable new ways of working and building capability for continuous evolution.

There is flexibility for this role to be based in Tauranga, Auckland or Hamilton.

Key Responsibilities:

• Partner with Senior Leaders to align on strategic outcomes, assess current capabilities, and design targeted change strategies.
• Lead immersive learning experiences and high-impact engagements to enable mindset shifts, behavioural change, and practical capability development.
• Coach and influence senior leaders and change champions to model essential leadership practices.
• Develop and deliver stakeholder engagement and communication strategies tailored to organisational dynamics.
• Create and maintain feedback and measurement frameworks to assess adoption and capability development outcomes.
• Collaborate with program and enterprise teams to embed change and capability lenses into planning and governance processes.
• Advocate for flexible mindsets, shared learning, and system-wide behavioural reinforcement.
• Build strong cross-functional relationships to sense transformation dynamics and adapt strategies proactively.

We are looking for:

• Tertiary qualification in organisational development, business, psychology, or a related discipline, or equivalent practical experience.
• Professional certification in methodologies such as Prosci, APMG, Agile, LEAN, Adaptive preferred.
• Strong experience in organisational change, transformation capability, learning and development, or related disciplines.
• Proven ability to design and execute capability development initiatives aligned to business performance outcomes.
• Experience applying transformation methodologies tailored to business needs and culture.
• Demonstrated success influencing leadership behaviours, shaping culture, and building adaptive capability at scale.

Mercury offers (full benefits are listed on our Career Page):

• Additional 5 days leave per annum (MyDays)
• $400 one off tax-free payment towards setting up your home office
• A diverse workplace where your unique abilities and talents will be recognised and encouraged
• Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
• The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
• Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
• Discounted health insurance and free life and income insurance
• Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
• Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria. If you require assistance or accessibility support from us during the application and selection process, please reach out to [email protected].

A full position description is available on our Career Page. Applications close Monday, 9th June at 5:00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.