Housekeeping Supervisor

We're seeking an experienced, hands-on leader to oversee our housekeeping team in a full-time, permanent role. You'll ensure high cleaning standards, manage rosters and stock, and support staff development. Ideal candidates have 2–3 years’ supervisory experience in hospitality, great attention to detail, and strong leadership skills. Enjoy a supportive environment, career growth, and staff benefits with a respected national brand. Apply now to lead excellence in guest service!

Housekeeping Supervisor – Quest Henderson
Location: Quest Henderson, Auckland
Full-time | Permanent Position

Are you an experienced housekeeping professional ready to take the next step in your career? Join the team at Quest Henderson, a leading serviced apartment hotel, and play a key role in delivering exceptional guest experiences every day.

About the Role
We are looking for a hands-on and proactive Housekeeping Supervisor to lead our housekeeping team. Reporting to the House Manager and Group Head of Housekeeping, you will be responsible for the day-to-day operations of the department ensuring all guest rooms and common areas meet the highest standards of cleanliness and presentation.

• 1 position available

• This is a permanent, full-time position.

• A minimum of 30 hours per week is guaranteed.

• Work days will be set on a rotating roster, including weekends.

• Pay rate: $25-30.

Key Responsibilities

• Supervise, support, and motivate the housekeeping team
• Oversee the cleaning and preparation of guest apartments and public areas
• Conduct daily room inspections and maintain Quest brand standards
• Prepare and manage staff rosters based on occupancy levels
• Manage housekeeping stock and control expenditure
• Induct and train new staff members
• Respond to guest inquiries and maintain a high level of customer service
• Promote a safe, positive, and productive working environment

What We’re Looking For

• 2-3 years of previous experience in a housekeeping or cleaning supervisory role (preferably in accommodation or hospitality)
• A keen eye for detail and pride in your work
• Strong communication and interpersonal skills
• Ability to lead by example and work collaboratively with the team
• Strong time management and task prioritisation skills
• Reliable, mature, and flexible with a friendly and professional approach
• Confidence with spoken English

Why Join Us?

• Be part of a respected national brand
• Work in a supportive and professional team environment
• Career growth opportunities within the Quest Apartment Hotels network
• Uniform provided
• Staff incentives and benefits

Please note that a part of the interview process will involve an active trial

Apply Now
If you’re ready to lead a high-performing team and contribute to a quality guest experience, we’d love to hear from you!

Please send your CV and a brief cover letter to [email protected]