Shift Supervisor

We are looking for someone Full-time who has a proven background in a Pizza store ,As a shift Supervisor you will working in hands on management position, leading from the front, motivating your team while ensuring customers receive outstanding service and quality.

• Previous relevant Two years work experience
• Good communication & written skills
• Ability to motivate and lead a team
• Excellent credentials in customer service
• Ability to work within budgets of running a profitable business
• Timely reporting requirements
• Experience in reconciling financial reports and cash handling
• Experience in administration work like stock handling, Ordering, manage invoices

Task & Duties:

 The Building a strong foundation in the store daily operations is the key to ensure a
success full store.
 Plan, formulate and implement operational budgets.
 Working within the financial year business plan, dissect and manage monthly goals
through your team.
 Focus on the basics and key elements needed to ensure a smooth, efficient
operation of the store.
 Review and update menu and pricing in order to increase profitability of store.
 Maintain stock levels and determine popularity of dishes before ordering new stock.
 Facilitate the payment to suppliers for stock and when appropriate, negotiate for
better terms.
 Review suppliers and ensure quality of stock and correct units have been delivered.
Follow up on issues with quality, discrepancies in orders and pricing.
 Plan, formulate and implement marketing/promotion activities to improve
profitability and popularity.
 Plan, formulate and implement marketing/promotion activities to improve
profitability and popularity.
 Recruit, train and supervise junior staff, delegate duties to them and routinely
evaluate their performance
 Managing staff with respect and supporting them in achieving set objectives and
goals ongoing. Building an environment everyone wants to be at and building a good
strong team.
 Set, review and monitor customer service standards. Ensure all customers are served
in an efficient and timely manner.

• Ability to work late nights and available on weekends
• Honest with no history of dishonesty
• Great Personality
• Great communication skills
• Self-motivated and an achiever
• Able to lead a team successfully
• Has an eye for detail
• Sets and achieves high standards