Manager Operations

Seeking an experienced Operations Manager to oversee the daily operations of a diverse property portfolio. Key responsibilities include team leadership, property maintenance, financial management, tenant relations, and compliance with industry regulations. Ideal candidates will have a bachelor’s degree, strong leadership, financial, and analytical skills, and proficiency in property management software. This role involves strategic planning, reporting, and occasional travel. Excellent communication and problem-solving abilities are essential for success in this dynamic position.

Manager, Operations for a property management company is responsible for overseeing the day-to-day operations of a portfolio of properties, including property management, maintenance, and tenant relations. This role involves managing teams, implementing efficient processes, and ensuring compliance with industry regulations.

Key Responsibilities:

• People Management:

Interviewing, hiring, training, and supervising property management staff, including building managers, maintenance personnel, and other relevant roles.

• Property Operations:

Oversee the day-to-day operations of assigned properties, ensuring they are well-maintained and compliant with regulations.

• Financial Management:

Manage property budgets, monitor expenses, and ensure financial goals are met.

• Tenant Relations:

Address tenant concerns, resolve issues, and ensure a positive tenant experience.

• Maintenance and Repairs:

Coordinate maintenance and repair activities, oversee contractors, and ensure timely repairs are completed.

• Compliance:

Ensure all aspects of property operations comply with local and federal laws and regulations.

• Marketing and Leasing:

Oversee marketing efforts, property tours, and leasing processes to attract and retain tenants.

• Reporting and Analysis:

Prepare reports on property performance, financial metrics, and operational efficiency.

• Strategic Planning:

Contribute to the development and implementation of operational strategies and policies.

Key Skills and Qualifications:

• Education: Bachelor’s degree in business or related field

• Leadership and Management: Proven ability to lead and manage a team effectively.

• Financial Acumen: Strong understanding of property budgets, financial reporting, and financial analysis.

• Communication and Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills to interact with tenants, property owners, and contractors.

• Problem-Solving and Decision-Making: Ability to identify problems, develop solutions, and make sound decisions.

• Organizational and Time Management: Strong organizational and time management skills to effectively manage multiple tasks and priorities.

• Technical Skills: Proficiency in relevant property management software and systems.

• Exceptional Analytical Skills: Ability to analyze financial data and identify trends. Proficient in Excel and Reporting

• Compliance Knowledge: Understanding of local, state, and federal laws and regulations related to property management.

Additional Information:

• This role may require occasional travel to different property locations.

• The specific responsibilities and requirements may vary depending on the size and scope of the property management company and the specific properties being managed.