Partnerships Specialist

About nib | Ko Wai M­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ātou

• Free health, life, income protection insurance + discounts for family
  
• Join a supportive and dedicated team where you can develop and enhance your career
  
• Great offices located in Auckland's CBD
  
• Hybrid work environment with the flexibility to work from home and the office
  
• An exceptionally generous leave policy including 22 days annual leave, cultural leave, 18 weeks fully paid parental leave for all parents
  
• Fitness incentives
  
• Short term incentive programme
  

Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance. We believe the 'status quo is death' - we admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our 'future state' strategy. Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative and driven team.



About the role | He Aha Te Tūranga

The Partnerships Specialist plays a vital role in supporting the management and development of nib's commercial partnerships as well as the management of marketing initiatives to drive growth for nib's international visitors and iwi channels. This position is responsible for coordinating activities and communications and driving both strategic and tactical initiatives to deliver on commercial objectives whilst ensuring smooth and effective collaboration. This role requires excellent organisational and communication skills, as well as a proactive approach to problem-solving and relationship management.



Key responsibilities include:

• Build and maintain excellent working relationships with commercial partners, by proactively assisting in the development and execution of strategic initiatives to improve performance for both parties
  
• Monitor and report on the performance of partnerships, suggesting adjustments or improvement initiatives as necessary
  
• Ensure the delivery of monthly and quarterly reports to partners on performance including sales, customer profile, retention, and campaign performance
  
• Coordinate joint marketing activities and campaigns with partners, as well as supporting growth initiatives for international visitors and iwi channels
  
• Escalate operational issues raised by partners to appropriate internal stakeholders and ensure timely resolution
  
• Support the development and implementation of partnership strategies and tactical initiatives that align with company objectives
  
• Collaborate with the finance team to ensure accurate tracking and reporting of partnership revenue and expenses
  
• Continual monitoring of partners' contractual SLAs and taking/driving actions (escalating if required) to ensure nib delivers to agreed SLAs across the organisation
  
• Create and maintain regular tracking of actions and initiatives, ensuring response and delivery within agreed timeframes
  
• Coordinate and manage communications with existing and potential partners who have been identified
  
• Support the preparation and presentation of partnership proposals and business cases
  

About you | Ko Wai Koe

You have a solid knowledge of Microsoft suites and applications, along with strong interpersonal skills that allow you to build and maintain relationships through clear and consistent communication. Your high attention to detail, excellent time management, and methodical approach help you stay organized and efficient in your work. You are driven to provide a high level of service at all times and take the initiative to identify and implement improvements. With excellent written and verbal communication skills, you are also proficient in planning and have a strong ability to handle analytics and reporting. Additionally, you are capable of working independently or as part of a team, ensuring flexibility in any work environment.



We embrace an inclusive working environment. We are LGBTQIA+, disability and neurodiverse inclusive, and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility and education are valued to reflect the diversity of the communities in which we operate.



nib promotes distributed working for all employees, and encourages both working remotely and in the office. Our new normal requires an appropriate workspace and reliable internet to work remotely. Talk to us to see how we can make this work for you.



All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment.



www.nib.co.nz