Customer Success Manager – Remote Role

About The Opportunity

Empower Life Collective is an independent organisation operating in the personal development sector. We partner with a Global Leader in transformational education, providing award-winning programs that support individuals in creating lasting, positive change.

We are seeking a values-aligned professional with strong communication skills, a heart for helping others, and a desire to work autonomously while being part of a high-performing, purpose-driven collective.

This is a remote, performance-based role suited to experienced individuals ready to align their career with their passion for growth, contribution, and impact.

Key Responsibilities

• Guide prospective clients through a structured interview and discovery process (training and scripts provided)
• Participate in weekly online training and development sessions
• Manage client relationships via Zoom, phone, and email
• Share insights about personal development solutions using digital platforms (social media experience helpful but not required)
• Provide onboarding support and mentorship to new clients
• Operate independently from a virtual office environment
  
  

Who This Is Best Suited For

This opportunity is ideal for individuals who are seeking a fresh chapter — whether stepping away from an industry with limited growth, looking for more meaningful contribution, or simply ready for something different.

We Work With People Who

• Want to empower others to do life better
• Value flexibility, autonomy, and purpose-driven work
• Appreciate being part of a collaborative team
• Have 10+ years of professional or life experience
• Are strong communicators and comfortable working remotely
  
  

Due to the nature of the opportunity and the systems involved, it is most suitable for individuals who are in a position to make empowered decisions about their next step — including the ability to activate and operate within a structured pathway.

What We Offer

• Work remotely with a flexible schedule
• Performance-based earnings with no cap
• Comprehensive onboarding and ongoing mentorship
• A supportive, collaborative global team through Empower Life Collective
• A personal growth pathway as part of your day-to-day
  
  

Please Note

This is not a salaried position. It is a performance-based role suitable for individuals ready to take a proactive step toward change and contribution. It is not suitable for students, recent graduates, or individuals currently unable to allocate resources toward career transition.

Location:

Remote (Australia and New Zealand)