Cafe Supervisor | Foodie
Ozone Coffee
Date: 2 weeks ago
City: Christchurch, Canterbury
Contract type: Full time

Cafe Supervisor & Foodie
We are looking for a Front of House super star who has exceptional customer service, as well as a passion for preparing and serving up lush food on a plate. This role will support our passionate Cafe Manager (and foodie guru) with the day to day food service, team management, as well as maintaining a welcoming and engaging customer service at the counter.
This role needs someone who can multitask, think quickly on their feet, and maintain a smile on their face and energy throughout.
About Us
As a coffee roasting company, we thrive on building friendships with a huge variety of interesting and talented people who are embarking on new adventures every day. From food lovers, through to the farmers and growers who supply us, we get to connect these people and it is such a humbling and inspiring privilege.
We have long standing coffee producer relationships which allow us access to exclusive and interesting coffees which are served daily on our coffee bars in New Zealand (here in Christchurch, New Plymouth, and in Grey Lynn, Auckland) and also at our four sites in London.
If you share our passion for a specialist hospitality offering, have exceptional food and coffee knowledge and a hunger to learn - we would love to hear from you.
The Role
Applicants must be available to work both weekdays and weekends as this role will most likely include rostered days across both weekend and weekdays.
What Every Ozone Employee Can Expect
// BE PART OF AN EVOLVING COFFEE JOURNEY
Every person at Ozone plays a defining role in enhancing the coffee world for everyone.
// MEET LIKE MINDED PEOPLE
Our people are the beating heart of our culture. Driven yet humble – nobody is too big to do the small stuff.
// BELONG AND THRIVE
We pride ourselves in creating a growth environment, without the politics and layers of hierarchy.
// WORK FOR A BRAND THAT DOES GOOD
We want to make our employees proud. Through the relationships we build and the progressive actions we
take – Our B-Corp status is just the start.
Ozone offers a competitive wage, a diverse and inclusive culture, with a
supportive atmosphere for professional development.
If you want to experience true hospitality as a person within it.
JOIN THE ULTIMATE COFFEE HOSTS
Applicants for this position should have NZ residency or a valid NZ work visa.
We are looking for a Front of House super star who has exceptional customer service, as well as a passion for preparing and serving up lush food on a plate. This role will support our passionate Cafe Manager (and foodie guru) with the day to day food service, team management, as well as maintaining a welcoming and engaging customer service at the counter.
This role needs someone who can multitask, think quickly on their feet, and maintain a smile on their face and energy throughout.
About Us
As a coffee roasting company, we thrive on building friendships with a huge variety of interesting and talented people who are embarking on new adventures every day. From food lovers, through to the farmers and growers who supply us, we get to connect these people and it is such a humbling and inspiring privilege.
We have long standing coffee producer relationships which allow us access to exclusive and interesting coffees which are served daily on our coffee bars in New Zealand (here in Christchurch, New Plymouth, and in Grey Lynn, Auckland) and also at our four sites in London.
If you share our passion for a specialist hospitality offering, have exceptional food and coffee knowledge and a hunger to learn - we would love to hear from you.
The Role
- Support the Café Manager with day-to-day operations and team leadership.
- Assist in recruitment, onboarding, and training of new team members.
- Manage staff rostering on shift and help ensure effective shift coverage day to day.
- Minimum 1 year experience working in a café in a senior role with an unwavering commitment to customer service, and an ability to build relationships with colleagues and customers.
- Prepare simple cabinet food and assist with kitchen prep tasks.
- Must be available to work weekdays and weekends as rostered.
- Knowledge of espresso and soft brew techniques would be an advantage but not essential. An interest to learning about coffee is essential.
- Good personal presentation and hygiene.
- Ability to handle pressure and solve problems.
- Work front-of-house including register and customer engagement.
- Help maintain cleanliness, food safety, and compliance standards.
- Contribute to a positive and collaborative team culture.
- Step into keyholder or shift-running responsibilities as required.
Applicants must be available to work both weekdays and weekends as this role will most likely include rostered days across both weekend and weekdays.
What Every Ozone Employee Can Expect
// BE PART OF AN EVOLVING COFFEE JOURNEY
Every person at Ozone plays a defining role in enhancing the coffee world for everyone.
// MEET LIKE MINDED PEOPLE
Our people are the beating heart of our culture. Driven yet humble – nobody is too big to do the small stuff.
// BELONG AND THRIVE
We pride ourselves in creating a growth environment, without the politics and layers of hierarchy.
// WORK FOR A BRAND THAT DOES GOOD
We want to make our employees proud. Through the relationships we build and the progressive actions we
take – Our B-Corp status is just the start.
Ozone offers a competitive wage, a diverse and inclusive culture, with a
supportive atmosphere for professional development.
If you want to experience true hospitality as a person within it.
JOIN THE ULTIMATE COFFEE HOSTS
Applicants for this position should have NZ residency or a valid NZ work visa.
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