Transformation Capability & Change Manager

Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose which pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

Our Opportunity:

Lead the Team Shaping the Future of Work at Mercury!

At Mercury, transformation isn't just about systems—it's about people and how we enable them to work, think, and lead differently. We're looking for an experienced and strategic Transformation Capability & Change Manager to lead a passionate team dedicated to embedding new ways of working, building enterprise capability, and enabling real change across our organisation.

This role is not about doing it all yourself—it's about building and empowering a high-performing team that can drive and support Mercury's evolution. You'll provide vision, direction, and coaching to your team, and develop the internal capability required to deliver sustainable transformation, while shaping a culture that embraces change and continuous learning.

What You'll Be Doing:

As a leader within the Transformation & Optimisation function, you will:

• Lead and grow a specialist team of capability and change professionals to deliver transformation impact across the business.
• Design and scale change and capability frameworks, embedding adaptive, agile, and human-centred methodologies into the way Mercury works.
• Develop the internal capability of your team and the wider organisation—ensuring the skills, mindsets, and tools are in place to deliver sustainable change.
• Shape and oversee enterprise-wide interventions that improve transformation readiness, address resistance, and accelerate cultural alignment.
• Coach and enable leaders and teams, both directly and through your team, to operate in more adaptive, agile ways.
• Collaborate with programme, product, and business leaders to embed capability thinking early in the lifecycle of change initiatives.
• Establish and champion communities of practice that embed learning and evolution beyond formal projects.
• Leverage digital enablement tools and serve as a thought leader in how technology supports new ways of working.
• Define and track meaningful measures of transformation success and capability maturity—making sure we learn, evolve, and improve together.

What You'll Bring:

You're a seasoned change leader who believes that transformation is a team sport. You're driven to build collective capability—not just deliver outcomes. You'll bring:

• A tertiary qualification in OD, business, psychology or a related field.
• 5+ years in organisational change, transformation, or capability development roles—ideally with leadership experience.
• Proven success in leading and developing teams to deliver strategic change initiatives.
• Deep knowledge of change methodologies and experience applying agile, design thinking, and adaptive approaches in real-world settings.
• Certification in change management (e.g., Prosci, APMG) is advantageous.
• Expertise in designing and delivering high-impact learning and capability initiatives.
• High digital literacy, particularly with collaboration and enablement tools like Microsoft 365, Miro, or similar.
• An ability to influence across all levels, build strong relationships, and navigate organisational dynamics with confidence and care.

Mercury offers (full benefits are listed on our Career Page):

• Additional 5 days leave per annum (MyDays)
• $400 one off tax-free payment towards setting up your home office
• A diverse workplace where your unique abilities and talents will be recognised and encouraged
• Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
• The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
• Flexible working policy - The autonomy and trust to work flexibly from our purpose-built offices, generation sites and from home, recognising the value of this flexibility in the modern world
• Discounted health insurance and free life and income insurance
• Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
• Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria. If you require assistance or accessibility support from us during the application and selection process, please reach out to [email protected].

A full position description is available below. Applications close Friday, 29th May at 5:00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.