Trade Counter Representative

Connect Security Products is a division of Dicker Data and is one of the largest distributors of security products in New Zealand.

We are looking for a Trade Counter Representative to join our team. Ideally, you will be an experienced alarm technician keen to get off the tools and move to an office-based role to support and advise our customers.

This position will ideally suit an enthusiastic customer-orientated individual who enjoys variation in their role, is self-motivated, and has a "do-whatever-it-takes" attitude.

Areas Of Responsibility

• Estimate, present, and provide technical support and basic training on our product range to customers and colleagues.
• Customer Service (trade counter, telephone, and online support)
• Picking, packing, and dispatching orders, as well as
• Office and warehouse administration, including stock management.
  
  

We are looking for an ambitious, conscientious, person with initiative and a passion for technology.(ideally with experience in the installation/servicing of r alarm systems, and/or CCTV systems)

You will enjoy being part of a vibrant, high-performing team, and ideally have or be:

• Outstanding problem-solving and well-presented with customer service skills.
• Well-organised, structured, and comfortable working unsupervised.
• Excellent written and verbal communication skills, with the ability to communicate technically to non-technical clients.
  
  

We Are Offering

• A supportive team with a fantastic culture and work environment
• An innovative salary structure that rewards you for continuous learning
• Health and wellness benefits and staff social activities
• Opportunities for career growth in an exciting industry
  
  

Dicker Data is an ASX-listed (ASX: DDR) company with a positive family-centric culture and a long-standing record of gender equality and diversity. This role is 100% office-based, located in Morningside, and at times you will be working alone when our sales team is on the road.

Benefits Include

• Competitive Salary Package
• Medical, Life & Trauma Insurance, & annual flu vaccination
• Flexible working environment for suitable roles
• Parental leave payments above government payments
  
  

Our culture encourages team growth and success, we understand the importance of hiring the right people to make a great team and optimize their drive to get the job done. We welcome and encourage applications from people from all backgrounds. Don't miss this opportunity to become a vital member of our innovative, passionate, and growing team

Only those with the legal right to work in New Zealand may apply for this position.