People Systems Business Analyst

AA Insurance NZ


Date: 3 weeks ago
City: Auckland, Auckland
Contract type: Full time
We're not just another workplace we're a bunch of genuine people trying to make a real difference to the lives of as many Kiwis as we can. We're committed to looking after our customers, our people, our communities, and the environment. In fact, our mission, is to earn the trust of every New Zealander by protecting what matters most, and that includes you.  

About The Role

We're seeking an experienced People Systems Business Analyst for our Technical Solutions team, focusing on Oracle HCM (Stellar). You'll bridge our People & Culture department and technical teams, ensuring HR systems meet business needs while driving improvement. This BAU role requires technical expertise and strong people skills.

You'll work with a Delivery Team Lead, Senior Test Analyst, Senior System Engineer and Oracle HCM vendor. As the sole Business Analyst for our Oracle HCM platform, you'll have full ownership of optimizing our HR systems with significant autonomy.

What You'll Be Doing

  • Requirements Management: Gather, analyse and document Oracle HCM business requirements; translate needs into functional/technical specifications
  • Oracle HCM Enhancements: Analyse quarterly Oracle releases, identify relevant features, implement per roadmap
  • Enhancement Delivery: Support design, testing, and implementation of Oracle HCM solutions
  • System Configuration: Configure Oracle HCM modules for business processes and user needs
  • Process Improvement: Create process maps, conduct gap analyses, streamline HR workflows
  • User Adoption: Drive system adoption through focus groups, demos and engagement efforts
  • Defect Management: Analyse systems/data to troubleshoot issues and recommend solutions
  • Documentation: Create process flows, user guides, and configuration records in Confluence/Jira
  • Stakeholder Communication: Liaise between HR, technical and vendor teams


What We Need From You

  • Technical Business Analyst experience, preferably in HR systems
  • End-to-end Business Analysis lifecycle experience
  • Oracle HCM experience highly desirable
  • Strong technical troubleshooting skills
  • Excellent communication skills translating technical concepts
  • Workshop and demonstration facilitation experience
  • Strong relationship-building skills across departments
  • Analytical thinking with attention to detail


Why You'll Love Working With Us

  • We embrace rewarding our people fairly and competitively through annual salary reviews and recognising high performance through our incentive schemes
  • We're committed to making our people's wellbeing a top priority, with benefits such as a $250 annual wellbeing allowance, discounts at Les Mills, Bay Audiology and Lumino the Dentists plus volunteer leave
  • We offer great discounts on our products and retail partners, like up to 50% off our car, home, and contents insurance, free NZAA membership, as well as a generous $1,500 refer-a-friend bonus
  • We invest in our people; we have an online learning portal, study leave and career break options, celebration of service, loyalty, and recognition programs


Our culture and care for our people can be seen in our outstanding engagement and tenure. We believe the most important investment we can make is in you. We have an inclusive and supportive environment and believe every voice matters. We believe in investing in our people and creating an inclusive space that provides opportunities for all.

If you're passionate about creating exceptional HR technology experiences and have the technical skills to match, we want to hear from you!
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