Office Coordinator
Northpower
Date: 17 hours ago
City: Auckland, Auckland
Contract type: Full time
About the Role:
We're looking for a proactive and friendly Office Coordinator to manage customer complaints/enquiries and support our Auckland Capital Projects teams. Based at our East Tamaki (Arwen) depot, you'll be the go-to person for online customer enquiries and complaints coordination, facility maintenance support, front reception duties, and general administration support.
Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers.
We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.
We have over 1,400 staff working together across 14 locations to keep the power on and the lights going for our customers.
Get in touch!
Be the glue that keeps the team together! Step into a key Office Coordinator role where your organisation skills make a real impact. Apply via #REQ1596.
New Zealand work rights are required for the role.
Pre-employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.
We're looking for a proactive and friendly Office Coordinator to manage customer complaints/enquiries and support our Auckland Capital Projects teams. Based at our East Tamaki (Arwen) depot, you'll be the go-to person for online customer enquiries and complaints coordination, facility maintenance support, front reception duties, and general administration support.
- Managing the online Inbox for customer enquiries and complaints through to satisfactory resolution
- General reception duties including courier, mail and visitor management
- Coordinating office supplies, kitchen needs, and courier services
- Supporting project delivery teams with purchasing, vendor liaison, invoicing and administration
- Liaising with our facilities manager, cleaners, and general maintenance providers to keep the depot running smoothly, including fire warden duties
- Maintaining a safe, tidy, and welcoming office environment for our staff
- 3+ years’ related experience as a receptionist, admin or office coordinator role
- Intermediate MS Office skills (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills and a proactive mindset for customer interaction
- Ability to juggle multiple tasks and keep things running smoothly
- A team player who thrives in a fast-paced, people-oriented environment
- Competitive remuneration
- An in-house well-being programme, a peer support network (Kaitiaki) and EAP services
- Life Insurance and group discounted medical insurance
- Commitment to professional growth and development
- A friendly workplace where people are valued and appreciated
- Tailored leadership development in line with our specialised capability framework
- Social club, family-friendly events and discounted gym membership along with various retail discounts.
Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers.
We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.
We have over 1,400 staff working together across 14 locations to keep the power on and the lights going for our customers.
Get in touch!
Be the glue that keeps the team together! Step into a key Office Coordinator role where your organisation skills make a real impact. Apply via #REQ1596.
New Zealand work rights are required for the role.
Pre-employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.
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