Front of House Coordinator

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight, and strength of purpose, we help our clients solve complex challenges, steer change, strengthen, transition, and grow.

KPMG is committed to fuelling prosperity for all New Zealanders. We embody this purpose through our work and actions, cultivating a culture aligned with our shared Values of Integrity, Courage, Excellence, Together, for Better.

Our Office Operations team is dedicated to creating a seamless and efficient environment for both our clients and internal teams. We focus on delivering exceptional service and operational excellence, ensuring that all facets of office management support the overall objectives of KPMG. By fostering teamwork and collaboration, we maintain a professional and welcoming atmosphere for everyone.

The Opportunity

• We are seeking a dedicated and professional Front of House Coordinator. In this role, you will ensure the efficient execution of various front office functions, maintaining high standards of client service. You will work closely with our team, supporting client engagement and operational excellence.
  
  

Day-to-Day Responsibilities

• Provide a professional, welcoming reception service, engaging with visitors, and ensuring visitor health and safety requirements are met.
• Manage local and national KPMG telephone lines, delivering prompt and efficient responses to callers.
• Act as the primary point of contact for internal staff and Partners, coordinating catering, travel, deliveries, and security access.
• Ensure timely setup of rooms, including organising table, chair, and wall configurations.
• Maintain room bookings, resolve conflicts, and coordinate closely with other Office Operations staff.
• Perform back-of-house duties, including kitchen tidiness, restocking supplies, and managing dishwashers.
• Support the wider Office Operations team with additional duties and cover roles during staff absences.
• Ensure all rooms and facilities are maintained in a professional and presentable condition.
  
  

What You'll Bring

• Experience in an administrative or hospitality role is advantageous.
• A strong commitment to delivering excellent client service and operational support.
• Professional experience in administrative roles, ideally within a corporate environment.
• Exceptional organisational and multitasking skills.
• A collaborative attitude and ability to work effectively within a team.
• Attention to detail and a proactive approach to problem-solving.
• Flexibility and adaptability in a dynamic work environment.
• Strong communication skills and the ability to engage with a diverse range of clients and staff.
  
  

Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.

Life at KPMG

KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent.

For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Enya van Dulm on 04 816 4660 or email [email protected]

Benefits

We offer rewarding careers to talented individuals and a range of benefits to help provide holistic support for your work life, whatever your circumstance. As a KPMG employee, we will offer you:

— Flexible leave options, including the ability to purchase additional annual leave

— Access to ‘Whanau@KPMG’ – 18 weeks’ paid flexible leave for all new parents - primary and secondary carers

— Unlimited access to LinkedIn Learning, with bespoke learning pathways for all employees.

— Discounts on a range of lifestyle goods and services.

— Opportunity to join any of our Inclusion, Diversity and Equity networks as a participant and ally.

— Opportunity to join our Social club and enjoy activities such as cooking classes, painting, quiz nights and more.

We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.