Retail Delivery Manager

About Us

Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas and LPG to more than half a million customers across the country and providing almost 20% of New Zealand's electricity. We want to be New Zealander's first choice for energy management, striving to deliver new products and services, challenge the status quo, be bold and innovative and take responsibility for our customers and what matters to them.

Between now and 2035, Genesis will play a unique and vital role in energy transition. By joining us, you will play your part in supporting the delivery of innovative energy solutions which will create a more sustainable future for our customers, company and for Aotearoa.

About The Role

As the Retail Delivery Manager, you will play a pivotal role in managing the retail planning cycle, ensuring alignment with strategic priorities, and effectively allocating resources. You will oversee performance management, drive continuous improvement, and facilitate collaboration across the business. Your expertise in strategy and planning will be crucial in developing and iterating our retail strategy based on relevant research and analysis. Some of the key responsibilities are:

• Oversee the prioritization of Retail initiatives, providing the Retail Leadership Team (RLT) with oversight of key dependencies and communicating strategy updates to stakeholders.
• Develop and iterate the retail strategy based on research and analysis, fostering a culture of continuous improvement and operational excellence.
• Manage the tracking and reporting of progress and benefits realization for Retail initiatives, facilitating the adoption of best practice project delivery.
• Oversee the implementation and embedment of a performance model with clear accountabilities and OKR/KPI transparency, coordinating strategic and performance updates.
  
  

About You

• Proven experience in business strategy or planning roles.
• Excellent communication and relationship-building skills.
• Knowledge of the retail electricity/gas industry is an advantage but not essential.
  
  

You will be a strategic thinker with strong business acumen, capable of understanding the broader business context and maximizing returns. You excel in communication, articulating ideas clearly and confidently while effectively influencing others. Your critical thinking skills will enable you to analyze the complex challenges within our business and develop innovative solutions. You will need to be detail-oriented and reliable in implementation, ensuring plans are executed meticulously.

Please note: The internal title for this role is Planning and Performance Manager. This a permanent, full-time role which could be based out of Auckland or Hamilton offices.

About Our Benefits

At Genesis, we value your wellbeing and your contribution to our team. That's why we offer you great employee benefits for you and your family. Some of our benefits include:

• Health insurance, trauma and life insurance for you, and best doctors online service for you and your family.
• Electricity and gas discounts and an extra 20 power shout hours per year if you choose us as your provider.
• Matching up to 4% on contributions to your KiwiSaver or if you are unable to take advantage of KiwiSaver, we'll contribute 3% with our GenSaver allowance.
• A flexible working policy to support you to balance personal and professional needs.
• Career development opportunities and a supportive learning culture.
  
  

We value diversity and inclusion, and we believe that equity, gender and wellness are essential for our success. We are a market leader that empowers our people to make a positive difference for our customers, our communities and our environment.

If you want to help shape the future of New Zealand's energy sector, apply today and join us at Genesis!