Team Leader and Administration - Mental Health

Health New Zealand - Te Whatu Ora Lakes


Date: 1 week ago
City: Rotorua, Bay of Plenty
Contract type: Full time
Vacancy No: ROT03215


Team Leader / Administration

Adult Administration Teams, Rotorua

Permanent, Full time (1.0FTE)


Are you an administrator with experience in leadership or looking for an opportunity to develop a career pathway into leadership? We have a prospect for an amazing person with customer centric skills and a passion for leadership as Team Leader/Administrator to the Adult Community Mental Health & Addictions Services (Rotorua & Taupo).

This exciting, busy role has a goal of delivering improved outcomes for our community, colleagues and organisation. By excelling in an environment of continual change, the role supports the growth and development of our administration team who are at the heart of why we do what we do. If you are looking to join a passionate team who places great value on putting people first, embedding Te Ao Māori in every-day practice, leading with kindness and achieving excellence together; then this may be the opportunity for you.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.


About the Role

  • Responsibilities are Leadership/Management of staff
  • Operational Support to the Clinical Nurse Manager (CNM)
  • Teamwork
  • Staff Development
  • Administration duties including supporting a particular team
  • Follows the principles of the Te Ara Tauwhirotanga – Pathways that lead us to act with kindness Model of Care

About the Team/Service/ Location

The role oversees 9 administrators and although based in Rotorua will provide some leadership to the Taupo office. If you are keen to contribute to the development of strategies, systems and processes provide administrative and operational support and grow our most important resource, our people. You'll form an integral part of the Mental Health & Addictions Service administration team reporting to the CNM Adult(Te Ngako) Community Mental Health & Addictions Service and work closely with the Southern Lakes Adult CNM.

For more information on living and working in Rotorua click here


About you

You should have

  • Ability to lead and work within complex systems and processes
  • Exemplary interpersonal skills, including listening skills
  • Demonstrates advanced problem solving skills
  • Adapts well to dynamic and changing needs
  • Excellent written/documentation skills
  • Excellent Customer Service Skills
  • Proven skills in all windows based applications
  • An understanding of the Treaty of Waitangi and cultural awareness
  • Enjoys a varied workload
  • A ’whatever it takes approach’

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.


How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers portal before end of posting date. If you have any questions about the role, please contact [email protected]. The selection process starts from the date of advertising. Due to the fast-paced nature of our roles, the vacancy close date may be subject to change.


Closing Date: 12/May/25, 6:59:00 AM
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