Restaurant or Cafe Manager

Position Overview:

We are seeking a reliable and experienced Restaurant or Cafe Manager to oversee daily operations, lead a team of staff, and ensure the delivery of high-quality service and food. This role is vital in maintaining customer satisfaction, managing resources efficiently, and supporting the long-term growth of the business.

Key Responsibilities:

- Plan, direct, and manage daily food service operations to ensure high service standards. - Supervise and coordinate kitchen and service staff, including recruitment and training. - Ensure compliance with all food safety, hygiene, and health and safety regulations. - Monitor inventory and order food, beverages, and supplies as needed.

- Handle customer feedback, resolve complaints, and ensure a high level of customer satisfaction. - Maintain financial records, monitor budgets, and report on performance targets. - Develop and implement marketing promotions or customer loyalty programs. - Prepare staff rosters and manage shift planning.

• Conduct regular staff performance evaluations and provide ongoing coaching.

Required Skills and Qualifications:

• Minimum 3 years of relevant experience in hospitality management or

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Job Advertisement - Restaurant or Cafe Manager

• A relevant qualification at NZQF Level 5 or higher (e.g., diploma in hospitality, business management).

• Strong leadership and team management abilities.

• Excellent communication and interpersonal skills.

- Good understanding of food safety laws and licensing regulations in New Zealand. - Ability to multitask and work effectively under pressure.

• Familiarity with POS and stock management systems.

Working Conditions:

• Full-time, minimum 30 hours per week

• Weekend and evening work as required

• On-site, customer-facing role

Company Overview:

BOTTOMS UP LIMITED, trading as Allenton Convenience and Lotto, is a locally operated food and retail service business committed to providing quality experiences in a warm and welcoming environment. We value professionalism, customer care, and team growth.