Shift Supervisor - Hamilton Central Manufacturing Kitchen

• Dynamic Work Environment: Be part of a vibrant team that values excellent service and teamwork.
• Career Growth: Access to comprehensive training and development programs to help you advance your career.
• Supportive Community: Work in a collaborative and supportive environment that values your contributions.
  
  

He Angitūtanga / The Opportunity

Join our team as a Shift Supervisor at our manufacturing site in Hamilton. You will be responsible for supervising daily operations and the performance of catering team members, ensuring all tasks associated with food production, front and back of house services, and general support are performed with due regard for Health and Safety and Food Safety regulations.

Ko o Kawenga / Your Responsibilities

• Lead, manage, and develop the team to ensure high-level end-to-end productivity, maximizing efficiencies and performance.
• Maintain clean and tidy kitchen areas, including sweeping, mopping floors, and handling waste.
• Supervise, train, and coordinate staff, modeling high standards of performance and behavior
• Apply basic communication skills, receiving and relaying information, and following routine instructions.
• Assist with preparing and presenting food, adhering to the site food safety plan.
• Lead, manage, and develop the team to ensure high-level end-to-end productivity, maximizing efficiencies and performance.
• Monitor and evaluate team performance, developing clear succession plans along with training plans to ensure multi-skilling.
• Drive continuous improvement initiatives and communicate clearly across all levels of the business.
• Ensure effective maintenance plans are in place for relevant machinery and equipment.
• Lead disciplinary investigations.
• Build a desirable and positive team culture through behaviors and initiatives.
  
  

He Kōrero Mōu / About You

• Team player with the ability to work autonomously.
• Experience in a similar role, preferably in a manufacturing food production environment.
• Flexible approach and attitude, with good communication skills.
• Hardworking, physically fit, and reliable.
• Able to pass police clearance.
• Demonstrated ability to establish and maintain productive relationships with internal and external customers.
• Proven ability to anticipate customer needs and achieve or exceed customer satisfaction standards.
• A working knowledge of operating with budgetary constraints.
• Moderate level of computer literacy.
• In-depth understanding of Health, Safety, and Environment principles.
• Strong multi-site operational experience in a similar role within the industry.
• Ability to form productive relationships with clients and individuals from diverse backgrounds.
  
  

Nga Painga / Benefit & Perks

• Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
• Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
• Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
• Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.
• Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.
• Site-Specific Benefits: Depending on the site, tailored perks such as free uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools are available.
• Please visit our Benefits page for a comprehensive list of our benefits.
  
  

Mo Matou / About Us

• We are New Zealand's leading and largest provider of food and support services across multiple industries.
• These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
• ESS (part of Compass Group NZ) currently delivers the best hospitality and catering services to many Defence sites in New Zealand and around the world. Our leading-edge catering systems mean that delivering a fantastic customer service experience is always our aim.
• Medirest is our healthcare brand providing specialist food, hospitality and support services to residents and patients in hospitals, aged care and senior living facilities throughout New Zealand. We know the true power of food. Every day we see how it helps promote physical and emotional health for patients, boost healing and help transform the healthcare experience for patients and their families. This is what drives us every day.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
• We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
  
  

Please note that a full security clearance and police vet is required.

Applicants for this position should have NZ residency or a valid NZ work visa.

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For any recruitment queries, please contact the Compass Group Recruitment team at [email protected]

Great People, Real Opportunities