National Quality Manager - Health
The Salvation Army New Zealand, Fiji, Tonga & Samoa
Date: 2 weeks ago
City: Auckland, Auckland
Contract type: Full time
Location: Auckland
Auckland based position, working with The Salvation Army's Community Addiction, Health and Residential Supportive Housing Services.
The role requires strong relationship skills as you will be working in a collaborative and functional relationship with key management stakeholders of these services.
You will be responsible for operational compliance and accreditation that go with these services which will be supported through a strong quality improvement framework.
About The Business
The Quality, Assurance, Risk, and Audit Department manages the Risk and Compliance Framework stretching across all operations of The Salvation Army Territory of New Zealand, Fiji, Tonga, Samoa.
What Will Your Responsibilities Be
This role is permanent full time and hours worked will be 37.5 per week.
The starting salary for this role will fall between $130,000 and $140,000
The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.
Auckland based position, working with The Salvation Army's Community Addiction, Health and Residential Supportive Housing Services.
The role requires strong relationship skills as you will be working in a collaborative and functional relationship with key management stakeholders of these services.
You will be responsible for operational compliance and accreditation that go with these services which will be supported through a strong quality improvement framework.
About The Business
The Quality, Assurance, Risk, and Audit Department manages the Risk and Compliance Framework stretching across all operations of The Salvation Army Territory of New Zealand, Fiji, Tonga, Samoa.
What Will Your Responsibilities Be
- Responsibility for the Health Integrated Quality Management Systems (IQMS) as the primary Risk Management tool across TSA's Health related services which include Residential Addiction Services, Residential Supportive Housing and Medical Centre.
- Manage, update and implementation of the IQMS for all of these services that require regulatory compliance against legislation and sector standards (Health & Disability, Cornerstone) This also includes Housing services with Registered Nursing staff.
- Provides and facilitates a framework of continuous improvement for these services ensuring the improvement meets the needs of clients, regulatory and sector standard compliance.
- Identify, Manage and Report Risk & Mitigation for these services across TSA network
- Provide expert quality advice in the delivery of Health Services across the TSA network
- Lead serious adverse event investigations and expert advice on other adverse event investigations as required
- Provides, and manages review timelines for Policy and Operational Documentation for all Health related services
- Lead a functional relationship with a team of National Quality Coordinators - site based across the country
- Excellent written and oral communication skills.
- Good cross-cultural understanding.
- Ability to work cooperatively in a team environment, sharing information, ideas and effective practices while maintaining client and service privacy, and confidentiality.
- Minimum 5 Years experience in developing & implementing IQMS, within a Health related environment (requirement)
- Working knowledge of the Ngā Paerewa Health and Disability Services Standards - (requirement)
- Working Knowledge of CORNERSTONE, standards for New Zealand general practice (desirable)
- Health & Disability auditing experience (desirable).
- Registered Health professional APC not required (desirable)
- Quality Qualifications (highly desirable)
- An additional 5 days of Salvation Army leave awarded annually on 1 July
- Free confidential counselling services to support your wellbeing
- Subsidised flu vaccinations
- Discounted Medical Insurance with Southern Cross
- TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7
This role is permanent full time and hours worked will be 37.5 per week.
The starting salary for this role will fall between $130,000 and $140,000
The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.
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