Client Sales Consultant

Client Sales Consultant

Greenfields opportunity • Great culture • Join our busy team • Extensive benefits

About us

We support businesses throughout New Zealand to get paid.

We put solutions in place to enable clients to focus on generating revenue in their business. These solutions are:

• Robust and customised terms and conditions of trade documentation to ensure clarity and protection around being paid by customers.
• Cashflow improvement via online debt resolution in the event a customer doesn’t pay on time.

Great that you have found us! This is an awesome place to work. We offer a great company culture (our employee engagement scores rank in the top 5% of companies measured). Our Google score is 4.6 out of 5 stars and our Customer Satisfaction score is 4.1 out of 5 stars.

About the role

This is a sales role tasked with protecting as many businesses as we can. It is primarily focused on working with small and medium businesses across New Zealand to help ensure that they get paid and therefore have healthy cash flow – our overall purpose is to improve their financial wellbeing.

We generate a steady stream of inbound leads for you to convert, we have a large database of current clients and an even larger database of data to draw on – you will have no shortage of businesses to talk to!

Your time will mostly be spent on the phone or in online/virtual meetings talking to business owners about how we can help them by integrating our products and services into their operations. You will work with them from making initial contact to nurturing, selling, implementing and ongoing client management.

Your responsibilities will include:

• Contacting leads, scheduling, and executing online discovery meetings.
• Identifying suitable solutions.
• Presenting findings to clients and outlining benefits.
• Working with existing clients to ensure their needs are continuing to be met.
• Provide exceptional customer service to ensure client satisfaction.

This is a 40 hour per week role based in our Napier CBD office, working 8:30am to 5pm, Monday to Friday. This role has a base salary and a commission component.

Our benefits

We have extensive benefits for all our employees including:

• Life insurance
• Employee share program
• Online will
• Long service leave
• Paid half day off for your birthday
• Paid half day off for your anniversary
• Regular engagement surveys to enable you to have your say
• Employee assistance program
• Employee referral program
• Company bonus program
• Fuel discounts
• Free flu vaccinations

About you

You are a proven and enthusiastic hunter with a strong sense of responsibility to drive revenue and client growth.

Key qualities we look for include:

• Ability to build rapport over the phone and via video calls
• A great attitude - you'll have tonnes of patience and positive vibes for our customers
• Previous experience in insurance, real estate or similar industries would be beneficial

Most importantly, we want to find a good fit for our business.

Watch the video below to check out what our people have to say about why they love working for us! Click Here

We are an equal opportunities employer with a diverse team, and there are genuine long-term prospects for the right people in our ever-growing business. We are a large team who work hard but also like to have a bit of fun – our social club and events committee are on hand to help you let off some steam with your work mates.

If you are looking for change and a new challenge, with the chance to work with some great people, we would love to hear from you. If you don’t take the first step, you’ll never take the second!

EC Credit Control is an equal opportunities employer who embraces diversity in the workplace.