Application Support

• Location: Christchurch - Canterbury Health Laboratories
• Position: Full time permanent position working 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders

About the Role

Canterbury Health Laboratories (CHL) is a busy diagnostic facility providing services to in-patients and outpatients at Te Whatu Ora [Health NZ] Hospitals within Christchurch. You’ll be working for the largest medical laboratory in the South Island which is also a major secondary/tertiary referral centre with a varied and challenging caseload. We have a modern and well-equipped lab including a good range of specialist equipment.

This Laboratory Information System (LIS) Application Support role will be a key player in the LIS team, working with the CHL and its Labnet partners to support the LIS and development of changes, while maintaining the development and delivery of the LIS work plan. The LIS team are all passionate Information Technology (IT) and medical laboratory professionals who work closely together in a fun collaborative work environment.

This position is full-time working 40 hours per week; however, you will be on call occasionally.

You Will Be Responsible For

• Code development for the LIS
• Application support and troubleshooting
• Modify protocols and configuration
• Discover, options analysis and development of requirements for business needs
• HL7 messaging and integration

About You

This role would suit someone who enjoys getting to the core of a problem, finding out all the information, and fully understanding a problem to make an informed decision. We are looking for someone who enjoys being challenged as well as looking at problems and solutions from a different perspective. Full training and coaching will be provided, so if you’re thinking about starting a career in information technology this could be the role for you!

Skills and Experience

Your skills will include:

• Problem-solving and prioritisation skills
• Proficient in requirements gathering and documentation
• Strong communication skills, both verbal and written
• Excellent customer service skills
• Critical thinking and diagnostic abilities
• A passion and understanding of applications and coding

Preferred but Not Essential:

• Experience in code development, preferably in a LIS environment
• Qualification or equivalent work experience in an IT field and/or medical laboratory science

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at [email protected]

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.