Travel Clerk

Master Travel Group is a leading travel services provider, known for delivering exceptional travel solutions and unforgettable experiences. With a commitment to excellence and a passion for customer satisfaction, we pride ourselves on creating seamless journeys for clients across the globe.

We are currently seeking a detail-oriented and enthusiastic Travel Clerk. If you thrive in a fast-paced environment, love working with people, and have a keen eye for organisation and accuracy, we want to hear from you! This permanent full-time position is based in Christchurch, and you are required to work at least 30 hours per week during the usual business hours from Monday to Friday.

Key Responsibilities:

• Liaising with our local supplier partners to facilitate the confirmation of our bookings.
• Ensuring ongoing communication with our overseas trade partners and individual customers in a timely manner, mindful of the time differences.
• Creating travel experiences for our clients and their customers to enjoy.
• Preparing customised itineraries to suit the clients’ preferences and budget.
• Issuing invoices for our overseas trade partners and individual customers
• Coordinating with local tour guides, drivers, and overseas tour escorts to ensure a smooth operation.

What We’re Looking For:

• At least 2 years of previous experience in a travel or administrative role OR
• Relevant qualification at NZQA Level 4 level
• Strong communication and customer service skills
• Excellent attention to detail and time management
• Proficient in Microsoft Office and travel booking systems
• A positive, can-do attitude and team-oriented mindset