Administration Coordinator

Role type: Permanent, part-time

Location: Christchurch - Office based role

Salary Range: General Salary Range H: $59,559 to $69,022 pro-rata per annum

Starting salary will be dependent on skills and experience of the successful applicant.

About the Role - Korero mo te Turanga

We are looking for a Certification Administration Coordinator to join New Zealand Food Safety in a permanent part-time role. This position will be based at the MPI Office in Christchurch with 29 hours per week between 10.30am - 5pm Monday to Friday. As an Administration Coordinator, you will come on board and be part of our close-knit team. We are looking for someone who is well organised, and able to prioritise. You will be working with multiple stakeholders internally and externally and it is a great opportunity for someone who prides themselves in their ability to function to exact deadlines with high attention to detail and professionalism. This is an exciting opportunity for someone to be part of the New Zealand government to issue certification and facilitate trade from New Zealand to overseas countries.

Core functions will include:

• Stakeholder communication; answering internal and external enquiries
• Email mailbox management and maintenance for Christchurch certification as well as all incoming mail and outgoing dispatch.
• Preparation of documentation and final checks, data entry into systems and databases and filing paperwork.
• Advising export clients on processes and requirements, checking certificates for correctness, ensuring all required supporting documentation has been provided, organising which Certifiers will sign the certificates and ensuring they are available when the client arrives.
• Processing and management of security paper and MPI Official Seals.
• Support the Christchurch Certification team including the Live Animal team in all administration coordination and other office support services as required.

The Certification unit work in a constantly evolving environment, so specific work activities may change in line with changing business needs. All required training will be provided.

About You - Mou

You will be a great collaborator who will engage with the Certification and wider VS team to organise and prioritise your work which ensures turnaround times are met. You will be a proactive seeker of information and have a willingness to learn! You will be reliable and able to prioritise and make decisions under pressure. This position may be well suited to someone from an export background who is looking for the next step in their career.

To be successful in the role you will need:

• Excellent customer service and communication skills (face-to-face, telephone and written) with internal and external stakeholders
• Quality focus and the ability to work well under pressure
• Excellent time management skills: Be able to organise, prioritise, multi-task to efficiently accomplish tasks and meet objectives
• Strong administration background coupled with accurate data entry skills
• High attention to detail and the confidence to gather, organise and understand information
• Demonstrate integrity and trust, ethics and values, resilience, adaptability, and openness
• Have good computer literacy - can operate standard and customised software to a high standard e.g. word-processing, excel, internet, email, databases.

Desirable:

• Experience in a field with transferable skills and knowledge, such as administration, coordination, scheduling, logistics, regulation, certification, or similar

About the Team - Mo to matou Ropu

This role sits within the Christchurch Certification Team within the Verification Services Directorate of New Zealand Food Safety. Verification Services (VS) provides a range of food safety and biosecurity verification and certification services to support market access strategies for New Zealand. Reporting to the Team Leader Certification, you will work closely with two administration coordinators who are also based at the Christchurch office and a team of certifiers based nationally to ensure excellent service delivery to exporters and importers.

About MPI - Mo te Manatu Ahu Matua

The Ministry for Primary Industries is helping to seize export opportunities for our primary industries, improve sector productivity, ensure the food we produce is safe, increase sustainable resource use, and protect New Zealand from biological risk. To find out more about the Ministry and what we do please click here.

Benefits of working at MPI - Nga hua o te mahi i te Manatu Ahu Matua

• Bi-annual paid eye test and contribution to the costs of corrective lenses/frames
• Annual Wellness payment
• Additional MPI leave days

If you have any questions about the role, please email [email protected]