Cafe Manager

KUNDAL ENTERPRISE LIMITED T/A VETRO ROTORUA REVOLVER ESPRESSO is looking for a motivated and committed CAFÉ MANAGER to join our team in Rotorua. You will be responsible for the Café’s smooth functioning and customers' satisfaction. We guarantee a minimum of 30 hours per week with a pay rate between $26.00 p/h to $29.00/- an hour.

KUNDAL ENTERPRISE LIMITED T/A VETRO ROTORUA REVOLVER ESPRESSO is looking for a motivated and committed CAFÉ MANAGER to join our team in Rotorua. You will be responsible for the Café’s smooth functioning and customers' satisfaction. We guarantee a minimum of 30 hours per week with a pay rate between $26.00 p/h to $29.00/- an hour.

You will be required to work as per the roster and be available on weekends and public Holidays.

Your Job Duties will be:

• Hire, train, and supervise cafe staff, including baristas, servers and kitchen personnel.

• Develop and implement efficient operational procedures to maximise productivity and minimise waste.

• Create staff schedules and ensure adequate coverage during peak hours.

• Ensure staff hours are accurately recorded on a daily basis.

• Monitor inventory levels, place orders for supplies, ingredients, and equipment as needed, and price goods according to budget.

• Maintain cleanliness and sanitation standards in compliance with health regulations.

• Handle customer inquiries, concerns, and complaints professionally and promptly.

• Oversee the preparation and presentation of food and beverages to ensure consistency and quality.

• Ensure daily production minimises items becoming sold out and reduces wastage.

• Ensure display cabinets are kept full and aesthetically pleasing.

• Oversee the management of cash register transactions and balances.

• Manage finances, including budgeting, cost control, and revenue generation.

• Plan menus in consultation with the chefs.

• Plan and organise special functions.

What we are looking for:

• A minimum of 2-3 years of similar experience in a busy environment or a minimum qualification of a Diploma can substitute for work experience.

• Understanding of written and spoken English.

• Understand in Microsoft Office Suite and point-of-sale (POS) systems

• Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.

• Punctual, organised and capable of multi-tasking with attention to detail.

• Ability to work in a team environment

• Ability to work quickly and effectively in a busy environment

• Maintain grooming and uniform standards

• Ability to work on feet for extended periods.

• Flexibility to work evenings, weekends, and holidays as needed.

Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV. For the right candidate, the position may be open to sponsorship.

Please upload your cover letter and an up-to-date CV or Resume. We look forward to hearing from you.